Customer reviews from apc.com
APC - Back-UPS Pro, 1350VA/810W, Tower, 120V, 10x NEMA 5-15R outlets, Sine Wave, AVR, USB Type A + C ports, LCD, User - Black
Average customer rating
4.5
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
52
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
5
92%of customers recommend this product.
(
45 out of
49)
Customer Reviews for APC - Back-UPS Pro, 1350VA/810W, Tower, 120V, 10x NEMA 5-15R outlets, Sine Wave, AVR, USB Type A + C ports, LCD, User - Black
Customer Rating
3
Function times printed in manual incorrect.
on September 11, 2019
Posted by: engineer51
Verified Purchase:Yes
Rating based largely on past experience with APC. Impossible to rate reliability based on less than 3 months operation.
As far as this model is concerned, many of the timing numbers in manual not based on "real" time. For example, power off time is greater than "2" seconds. Perhaps the processor responds to command within 2 sec. but that does not include time to accept command, relay timing, etc.. Power on time is fast but greater than 200 ms.. So, what's in the guide is strictly "ballpark".
Display is very nice, front panel control buttons feel good and it's more friendly to operate than some previous models. I did not like having to connect the battery pack myself. It might be beneficial for shippers but it could be potentially hazardous for a customer under certain conditions.
As far as this model is concerned, many of the timing numbers in manual not based on "real" time. For example, power off time is greater than "2" seconds. Perhaps the processor responds to command within 2 sec. but that does not include time to accept command, relay timing, etc.. Power on time is fast but greater than 200 ms.. So, what's in the guide is strictly "ballpark".
Display is very nice, front panel control buttons feel good and it's more friendly to operate than some previous models. I did not like having to connect the battery pack myself. It might be beneficial for shippers but it could be potentially hazardous for a customer under certain conditions.
Pros: High Confidence Level in 24/7 Uptime
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Terrance349
from Atlanta, GA
Verified Purchase:Yes
I bought this UPS about a month ago via the APC Trade Up program along with a 3 yr extended maintenance contract for my home office. Historically, I've used APC UPS' but these were the entry level UPS'. With WFH becoming the norm due to COVID, I decided I needed a more robust UPS with more VAs that can support longer power blips. The BR1350MS not only offers the standby power I need, but integrates nicely with my iMAC via the provided USB cable, provides true Sine Wave power output, includes a 3.0 Amp USB C port as well as an A port for charging my devices, large digital display for displaying UPS status, and if necessary, I can hot swap the batteries without having to power off the UPS.
So far performance has been great with the minor power blips I've had and the UPS is silent when it is operating other than a click when the power blips.
This has been an excellent UPS to support a WFH office.
So far performance has been great with the minor power blips I've had and the UPS is silent when it is operating other than a click when the power blips.
This has been an excellent UPS to support a WFH office.
Pros: Good Value, High Quality, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
2
Missing parts and software!
on August 22, 2020
Posted by: DanW
from Seattle, WA
Even with a QA check, mine was delivered by Dell with a missing front bezel and software. Not sure how this could happen but the box came undamaged and sealed by APC...
Cons: Part Failure, Low Confidence in 24/7 Uptime
Written by a customer while visiting apc.com
Posted by: Steve M
from Mt. Charleston NV
Verified Purchase:Yes
Nice sinewave UPS, used in a home recording studio. Our previous APC UPS lasted 10 years, it protected our equipment through many power outages.
Pros: Good Value, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: VHM006
Verified Purchase:Yes
Great product. Previous unit last years longer than estimated battery life. Upgrade service is very handy to both replace and recycle the battery!
Written by a customer while visiting apc.com
Posted by: Fred of Santa Rosa NM
Verified Purchase:Yes
Upgraded my home UPS. Worked seamlessly with my equipment and my software.
Written by a customer while visiting apc.com
Posted by: Eric Z
from Philadelphia, PA
Verified Purchase:Yes
Setup was a snap. Glad I purchased a 10 outlet model since I needed most. Downloading the Powerchute software was easy using the supplied USB/Ethernet Data port adaptor cable. Thus far, the unit's been running like a champ. No complaints.
Pros: Energy Efficient, Ease of Management, Good Value, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Mark at Home
from Anchorage,AK
Verified Purchase:Yes
It charged up quickly. It was easy to plug everything in (despite the usual different transformer sizes).
Pros: Good Value, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com