Customer reviews from apc.com
APC - Back-UPS Pro, 1350VA/810W, Tower, 120V, 10x NEMA 5-15R outlets, Sine Wave, AVR, USB Type A + C ports, LCD, User - Black
Average customer rating
4.4
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
24
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
3
91%of customers recommend this product.
(
20 out of
22)
Customer Reviews for APC - Back-UPS Pro, 1350VA/810W, Tower, 120V, 10x NEMA 5-15R outlets, Sine Wave, AVR, USB Type A + C ports, LCD, User - Black
Posted by: Alex Moeller
from Toronto, ON
Verified Purchase:Yes
Product is undoubtably high quality, but I can't say for sure until I actually receive it. Would have been nice if I was told the item was on backorder before I purchased. APC anticpates a 3 month delay in shipment. I recommend sourcing this type of product from an organization with better supply chain management.
Pros: Ease of Management, High Confidence Level in 24/7 Uptime
Cons: Lacking Vendor Support
No, I would not recommend this to a friend.
Response from apc.comBy APCbySchneider, November 27, 2023
Thank you for taking time to provide feedback about our unit. Unfortunately we are experiencing a national wide materials shortage which as affected our stock. I apologize for any inconvenience this causes.
Written by a customer while visiting apc.com
Posted by: Robert D
Verified Purchase:Yes
Dimension compacte, affichage convivial et excellente fonctionnalité
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
On day 2, power fluctuated, the battery worked!
on October 12, 2023
Posted by: Brenden
from Vancouver, Canada
Verified Purchase:Yes
I've considered the benefits of having Uninterruptible Power Supply for my computer and audio equipment. A power outage, fluctuation, or surge has never damaged my equipment, but I considered the benefit. Just yesterday after having it set up for 2 days, the work being done in the commercial suite below me (or something) caused some lights to flicker. My APC Back-UPS Pro switched to battery power for a few seconds then back to utility. Not bad! I was in the middle of unsaved editing!
Pros: Energy Efficient, Good Value, High Quality, Good Vendor Support
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1
Worked fine until it shorted. Smoke & F02 error
on June 7, 2023
Posted by: HomeUser
from South Carolina
Purchased April 2020. Had no issues, worked as it should. Until June 2023. Home office UPS. Had PC, monitor, router, modem, speakers, external HD connected. Only 2 things powered on were router and modem. No power events that I know of. (I was sleeping at the time and I have other UPS's, no alarms from those.) Alarm sounded. The normal power off beeping and I think another that I hadn't heard before. Is there a different alarm sound due to error? (But like I said, I was sleeping) Went into office, smoke was coming out of the top of the UPS. Immediately pulled the plug from the wall and powered off the device. It had F02 error, indicating On-Battery Output Short. Smelled like burning electronics. (obviously!) Unplugged all devices. UPS was very warm at the top left. Let it sit for 2 days, unplugged, battery still connected. It was still warm! Disconnected battery, and after an hour, it's not warm anymore. Makes me very skeptical of purchasing another. DEFINITELY not using this one again. I saw where the 1500's had an F02 'shorting' issue, but not the 1350's. If I weren't home, how long before a fire could have started? Not a happy camper. And I have used only APC for 30 yrs. Can I recommend? Last week I would have said yes. Not now.
Cons: Part Failure
Response from apc.comBy Henry Lacsado II - APC, NAM CCC, June 9, 2023
Thanks for choosing our products and our sincere apology for this serious incident that happened. We want to make sure that your case is being handled correctly and properly documented. Please contact us by going to the Contact Us link, and click the Start Chat to communicate with one of our experts.
Written by a customer while visiting apc.com
Posted by: Karen S
Verified Purchase:Yes
We bought this battery to power an electronic piano for our daughter’s wedding. Worked perfectly!
Written by a customer while visiting apc.com
Customer Rating
5
Love all the detailed information on the display.
on May 12, 2021
Posted by: VAMFocus
Verified Purchase:Yes
Great device. Love all the detailed information on the display.
I have been using APC products for many years and can always trust the quality.
I have been using APC products for many years and can always trust the quality.
Pros: Easy to Overclock, Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
Written by a customer while visiting apc.com
Posted by: Guy at home
from New York
Verified Purchase:Yes
Setup was easy and done within a few minutes. The UPS itself was smaller than i had thought, but that is a plus since it takes up such a small footprint. Overall i am very happy with the product.
Pros: Easy to Perform Maintenance, Ease of Management, Good Value, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: M Carter
Verified Purchase:Yes
This APC is a replacement for the 12 year old unit that quit working. I’m hoping this unit lasts as long.
Written by a customer while visiting apc.com