Customer reviews from apc.com
APC - Back-UPS Pro, 1350VA/810W, Tower, 120V, 10x NEMA 5-15R outlets, Sine Wave, AVR, USB Type A + C ports, LCD, User - Black
Average customer rating
4.4
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
24
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
3
91%of customers recommend this product.
(
20 out of
22)
Customer Reviews for APC - Back-UPS Pro, 1350VA/810W, Tower, 120V, 10x NEMA 5-15R outlets, Sine Wave, AVR, USB Type A + C ports, LCD, User - Black
Customer Rating
3
Function times printed in manual incorrect.
on September 11, 2019
Posted by: engineer51
Verified Purchase:Yes
Rating based largely on past experience with APC. Impossible to rate reliability based on less than 3 months operation.
As far as this model is concerned, many of the timing numbers in manual not based on "real" time. For example, power off time is greater than "2" seconds. Perhaps the processor responds to command within 2 sec. but that does not include time to accept command, relay timing, etc.. Power on time is fast but greater than 200 ms.. So, what's in the guide is strictly "ballpark".
Display is very nice, front panel control buttons feel good and it's more friendly to operate than some previous models. I did not like having to connect the battery pack myself. It might be beneficial for shippers but it could be potentially hazardous for a customer under certain conditions.
As far as this model is concerned, many of the timing numbers in manual not based on "real" time. For example, power off time is greater than "2" seconds. Perhaps the processor responds to command within 2 sec. but that does not include time to accept command, relay timing, etc.. Power on time is fast but greater than 200 ms.. So, what's in the guide is strictly "ballpark".
Display is very nice, front panel control buttons feel good and it's more friendly to operate than some previous models. I did not like having to connect the battery pack myself. It might be beneficial for shippers but it could be potentially hazardous for a customer under certain conditions.
Pros: High Confidence Level in 24/7 Uptime
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Loaded with features, solid build, afforable price
on July 18, 2019
Posted by: Allen
from San Antonio
Living in Central Texas, I have several vulnerable equipment collections scattered across the house, including the main home theater system, another mini theater system a bedroom, a two-channel audio set-up, a video game room, a home office, and a desktop set up. For the video game room system, I picked up the APC model BR 1350 Pure Sine Wave Battery Back-up and this slick tower model is clad in all black, is solidly constructed, and has an easy to use front LCD interface.
The rear panel features 10 AC receptacles, six of which run on the battery backup while the other four just get surge protection. There are other connections on the back (coaxial, ethernet, serial) but these were not utilized in this set up. I was more interested in providing the sensitive gaming equipment and television display protection from voltage spikes and reductions that plague my area.
I have used APC in the past (and even now) so there was an organic trust in the company products. I wanted a robust automated voltage regulation feature, which instantly corrects fluctuations through brownouts and over-voltages, but what intrigued me the most about this unit was the pure sine wave technology, something not commonly seen at this price point. You want this feature (if you can afford it) because sine wave power feeds your equipment running on the battery back up the same power provided from the wall, which keeps your equipment running smooth.
After setting up the battery as per instructions (highly suggest you read the user manual front to back before you begin fiddling with this UPS unit), I noticed the battery was at 83%, so I plugged the unit into the wall AC and let it charge fully before I took it to its new home in the video game room.
Next, I connected all the components, made the setting changes (high sensitivity, muted event alarms), and then did what (I would guess) every other person on the planet does when they add surge protection to their system: I sat and stared at it. There is literally nothing to do when you first get a UPS backup / AVR component other than to look at it. After waiting for ten minutes to witness something – anything - (only hearing total silence), I felt a little silly and called it a day. I can say however that it looked great and I felt good having the APC in the lineup, but to better understand its capabilities, I had to wait for a weather event or a brown out.
And that did not take long. Three days later, the neighborhood experienced a series of voltage fluctuations due to city crews working on the power lines. The APC made a click noise (I had the event notification on mute, otherwise there would have been a beep as well) and the game I was playing was seamless. As far as I can tell, it was steady, clean power feeding the game system and television while the power fluctuated for about 10 minutes.
It took a whole two weeks to get a thunderstorm, and a really nasty one too. Before the expected arrival time, I had my boys fire up their Nintendo Switch and play a game while we waited for the big moment. Thunder crash after thunder crash and no power issues but in the end, we weren’t disappointed. Seemingly out of nowhere there was a very loud thunder crash, causing us to jump a little. A few seconds later we experienced the payoff: whole-house total loss of power.
I have to admit it was a little eerie: everything around us was completely dark except the glow of the television. The power did not return for 44 minutes and the game never had a hitch. The APC was completely silent (except for the clicks) and performed its job admirably. I was impressed.
We experienced three more storms with total house power loss (although none longer than 20 minutes) and the APC did what it is designed to do, flawlessly. I should add that except for the first time, when we lost power, I took that opportunity of having the APC in the line up to power everything down safely and properly.
The two USB ports in the front are quite handy for on-the-fly charging. I noticed my teenager and his friend use the port to charge their cell phones while they played. After two months of testing and use, I experienced no unusual faults or error messages that others have reported. It made no audible noise in the room at any time, save for the clicking noise when the back up was engaged.
Overall, I am very content with this APC unit. I finally have the protection I want for the video gaming system that sorely needed it. It runs quiet, does its job as advertised and provides me with a sense of comfort that my game systems are protected.
Pros: Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great New Design
on July 8, 2019
Posted by: COMaven
from Buena Vista, CO
[This review was collected as part of a promotion.] After receiving the unit, I proceeded to set it up. Ran into a small problem trying to connect the battery lead. Instructions showed one side of connector had an APC logo. Couldn't find this, so I had to fiddle to figure out which way connector worked. Once on, all good. Loved the revised layout of the back panel. Worked much better to plug in stuff to battery backed up outlets than previous layouts. Loved the batter/surge protected outlet.
Tested unit's ability to protect against power outage. Very good. Believe this unit will be very reliable in protecting my equipment. Like compact design. It works well in the knee well of a desk.
Overall, tjis is a great unit.
Tested unit's ability to protect against power outage. Very good. Believe this unit will be very reliable in protecting my equipment. Like compact design. It works well in the knee well of a desk.
Overall, tjis is a great unit.
Pros: Easy to Perform Maintenance, Good Value, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Best Small UPS for Home & Small Office Use, Ever!
on July 8, 2019
Posted by: esstek55
from Nashville
I've been critical of APC, in past years, for not quite getting things right with their small UPS models. Things such as: where they place the operating controls (pushbuttons), where the status display is positioned and how it is oriented, and also how they design the battery compartments for these very popular UPSes. Well, it appears someone up there has been paying attention as this version is near *perfect*!
The operating controls are placed in the center, front of the UPS, where they won't be accidentally actuated (a few older models had them on the top, front corner of the UPS, where they were fairly vulnerable). The buttons also have a very positive action, which is great when you're attempting to push the left and middle (power) button simultaneously to clear the "event" counter. Do this procedure incorrectly and you can still accidentally turn the UPS "off", but it's now much easier to perform this action.
The LCD status display is absolutely brilliant in design and execution. It is one of the clearest displays you will see on an electrical appliance. Not too bright, and just the right color (shade) of white. And it's angled rearward approx. 15 to 20 degrees to make it easier to see from above. Most folks will likely place this device under their desk (or behind their flat screen television), so this feature makes it much easier to see, from that perspective.
Finally, while you *still* have to lay the UPS on its side in order to change the battery pack, it's now much easier to perform this action, as they have greatly improved the battery pack access. I really wish APC would make the door to the battery compartment hinged to the bottom of the side so that it would be possible to replace the battery pack without having to lay the device on its side (things can accidentally become unplugged while performing this procedure, if you're not careful). However, the process is now much easier than before, so progress has occurred.
The physical form factor, sinewave output waveform, and attention to design detail make this small UPS probably the best I've seen for home and small office use. Schneider-Electric has always made really good small UPSes, but this one is, without a doubt, their best effort yet. Bravo, APC!
Pros: Good Value, High Quality, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great starter UPS for home systems!
on July 8, 2019
Posted by: BCarson
from Cincinnati, OH
Great size and features on such a small unit. Haven't had any power outages since installing it but I'm reassured to know I'm covered, especially with clean power! Would definitely recommend this unit to customers and peers for work/home usage depending on the power needs of the systems you're backing up.
Pros: Good Value, High Confidence Level in 24/7 Uptime
Written by a customer while visiting apc.com
Customer Rating
5
APC Back UPS Pro BR / Clean Power = Peace of Mind
on July 6, 2019
Posted by: Anonymous
from Albany, NY
Just unpacking the APC Back UPS Pro BR (BR1350MS) communicates through and through, high quality engineered product. From the get-go, eco friendly molded pulp packaging safely protects the ~20+lb product from shipping and handling damage and even has a compartment to secure the power cord plug from banging around inside the box. Slide the product out of the heavy duty plastic bag and it only gets better. First, you will find the product is encased in a robust, textured plastic, well-ventilated enclosure, tagged with an exhaustive quality and compliance testing checklist for one's review and and an instruction label indicating how to connect the battery. Connecting the battery proved to be a straightforward fastener-free procedure — slide open and remove panel, tilt battery out, connect the positive lead to the battery, replace cover and slide closed. Now the best part, after removing the protective plastic terminal cap from the power cord terminals, plug it in and find the power button center stage on the front panel and press it. The white on black LCD panel delights with everything you need to know in a well designed interface angled for easy viewing from a seated or standing position, including online status, voltage display, load monitor, battery capacity and audible status indicator. The display can be set for full-time visibility or the default power-saving 60-second illumination after pressing display button. Plug in your altar of electronics, 6 Battery Backup with Surge Protection and 4 Surge Protection Only outlets, and connect the USB data cable to your computer, Mac or PC. Note macOS immediately recognizes the APC Back UPS in the System Preferences / Energy Saver control panel, no software install required, and if desired the Menu Bar can display the UPS status real-time. The APC User Manual and online documentation lacks in explaining this for all of their UPS products, a bit strange given their attention to detail. Beyond surge protection and battery backup, this BR model takes a step above the BN Series and generates smooth SineWave power, as opposed to stepped approximation sine wave power, plus provides AVR (Automatic Voltage Regulation) that will compensate, not only for undervoltage, but for overvoltage line conditions. This is just as important as surge protection and backup power for maximizing equipment lifespan and ensures compatibility with Active PFC electronics, avoiding unexpected shutdown of PFC power supply devices. To top it all off, APC backs-up their engineering with a 3-year Warranty and a Lifetime US$500,000 Equipment Protection Policy.
Full disclosure, APC provided me this product for review. Nonetheless, I have yet to come across any company to its better. Once losing a computer, monitor and printer in one shot to a line surge, not only do I utilize surge protection and uninterruptible power supplies, I only utilize APC products — in my opinion and experience, the best.
Pros: Easy to Perform Maintenance, Good Value, High Quality, High Confidence Level in 24/7 Uptime
Cons: Lacking Vendor Support
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
AMAZING Product
on July 3, 2019
Posted by: Nathan L
from Heber City, Utah
This has to be the most robust well built product I have received to date from APC, The LCD display is amazing! This exceeds all my expectations, and if it is like any of the other APC products I have owned in the past, it will provide me with peace of mind and reliability for many years to come.
Pros: Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Backs up my gaming PC great!
on July 1, 2019
Posted by: MegaWatt
from CA
[Employee of apc] I use this to backup my gaming PC + 2 monitors. Works great! Plenty of outlets and looks slick (much better than previous gen)! When gaming, it's cool to see my power consumption--about 18 mins at load (around 300W). Neat little addition to my home office!
Pros: Good Value, High Quality
I would recommend this to a friend!
Written by a customer while visiting apc.com