Customer reviews from sony.com
Sony - Refurbished Excellent - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Silver
Average customer rating
3.4
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
94
4 Stars
23
3 Stars
22
2 Stars
32
1 Star
46
57%of customers recommend this product.
(
116 out of
205)
Customer Reviews for Sony - Refurbished Excellent - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Silver
Customer Rating
5
Wireless Noise-Canceling Headphones
on November 2, 2021
Posted by: Bethsminis
from Iowa
Gender:Female
[This review was collected as part of a promotion.] I received this product for a honest review. These are Great headphones! Great quality. They work so good. Love the design because they fit so comfortably. These are the best headphones I have ever owned. Love them!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 2, 2021
Hi Bethsminis, Awesome! We're happy to hear that you like the headphones' design, quality, and fits comfortably. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Written by a customer while visiting sony.com
Customer Rating
5
Absolutely love
on November 2, 2021
Posted by: Donsgirl
from Carlyle,IL
Gender:Female
[This review was collected as part of a promotion.] I absolutely love these headphones. They are incredibly comfortable. I wear them 8 plus hours for work everyday and the battery has never gotten low on me at work. They are small but very powerful. The sound is awesome with great base.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 4, 2021
Hi Donsgirl,
Great! We're glad that you like the comfort, battery life, and sound quality of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great! We're glad that you like the comfort, battery life, and sound quality of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Customer Rating
5
Excellent headphones
on November 3, 2021
Posted by: PaulRotger
from Nogales Arizona
Gender:Male
[This review was collected as part of a promotion.] WH-1000XM4 Wireless Noise-Canceling Headphones have an excellent sound , the size are perfect for my ears , it's really a pleasure hear music from this advice .
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 3, 2021
Hi PaulRotger, Awesome! We're glad you appreciate the excellent sound quality and perfect fit of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Written by a customer while visiting sony.com
Customer Rating
5
Love these!!!
on November 3, 2021
Posted by: Ditavon77
from Fort Worth Tx
Gender:Female
[This review was collected as part of a promotion.] These Earbuds are spectacular. Truly noises canceling. Super comfortable to wear for long periods of time. The sound quality is excellent. They hold a charge for a very long time. Easy to setup with any Bluetooth capable device. Very high quality. They also look great.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 4, 2021
Hi Ditavon77, that's great to hear! We also appreciate that you like the comfort, sound quality, noise canceling function, battery life, and ease of Bluetooth setup. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Written by a customer while visiting sony.com
Customer Rating
5
-1000XM4 Wireless Noise-Canceling earbuds
on November 3, 2021
Posted by: Rosita9
from Tucson Arizona
Gender:Female
[This review was collected as part of a promotion.] I got the -1000XM4 Wireless Noise-Canceling earbuds for my brother a couple weeks ago he loves them they're easy to put in your ears they definitely noise cancellation the really good easy to hear he really loves them
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 4, 2021
Hi Rosita9, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Written by a customer while visiting sony.com
Customer Rating
5
Smart technology
on November 4, 2021
Posted by: Mariahdf
from Las Vegas, NV
Gender:Female
[This review was collected as part of a promotion.] These are the best quality earbuds I've ever experienced. When setting it up, it prompts you to download the app to use in conjunction. I completed the ear analyzer in the app to help maximize my listening experience. I love that it has a find my headphones feature, and when listening to music if you take one earbud out the music automatically pauses. These are the only earbuds that not only play music clearly, but I also had a 2 hour conversation with a friend using them and she heard me perfectly clearly. I'm so happy to have earbuds that actually have amazing sound and microphone quality to free up my hands! Highly recommend!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 4, 2021
Hello Mariahdf,
Thank you so much for the 5 Star review!
You are probably referring to our WF-1000XM4. We are extremely pleased to hear you are happy and satisfied with the exceptional sound & call quality, Headphones Connect app, and amazing features of these headphones.
We designed the WF-1000XM4 to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during a conversation. Plus, you can get an 8-hour long battery with noise canceling, IPX4 water resistance, and easy wireless charging.
Thank you so much for recommending our WF-1000XM4 and for choosing Sony!
- Romeo
Thank you so much for the 5 Star review!
You are probably referring to our WF-1000XM4. We are extremely pleased to hear you are happy and satisfied with the exceptional sound & call quality, Headphones Connect app, and amazing features of these headphones.
We designed the WF-1000XM4 to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during a conversation. Plus, you can get an 8-hour long battery with noise canceling, IPX4 water resistance, and easy wireless charging.
Thank you so much for recommending our WF-1000XM4 and for choosing Sony!
- Romeo
Written by a customer while visiting sony.com
Customer Rating
5
Great quality
on November 4, 2021
Posted by: Carmen1025
from Los Angeles California
Gender:Female
[This review was collected as part of a promotion.] Great quality ear buds. The sound is amazing it sounds loud and clear. They are very comfortable in my ears. They charge fast and the battery lasts along time.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 4, 2021
Hi Carmen1025, Great! We're happy to hear that you like the sound quality, comfort, and battery life of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Written by a customer while visiting sony.com
Customer Rating
5
All I have to say is WOW, these sound great!
on November 4, 2021
Posted by: Vapebob
from Las Vegas, NV
Gender:Male
[This review was collected as part of a promotion.] I really like the way these headphones sound, and how well they cut out the background noise when in noise canceling mode.
I work in a very loud environment with 1000's of servers in racks. The fan noise of these servers can be maddening, not to mention deafening. These headphones seriously cancel the noise of all the fans to a mild hum, and allows me to listen to my music without blasting it.
Taking phone calls in another plus for these. It is very easy for me to hear the caller without having to run to a quieter zone in the building.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 5, 2021
Hi Vapebob! Awesome! Glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Written by a customer while visiting sony.com