Customer reviews from sony.com
Sony - Refurbished Excellent - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Silver
Average customer rating
3.4
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
94
4 Stars
23
3 Stars
22
2 Stars
32
1 Star
46
57%of customers recommend this product.
(
116 out of
205)
Customer Reviews for Sony - Refurbished Excellent - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Silver
Customer Rating
5
Incredible headphones and noise cancelation
on October 21, 2021
Posted by: Chris123
from Denver, CO
Gender:Male
[This review was collected as part of a promotion.] These are the best headphones I have ever owned and I will absolutely be getting rid of my Bose and Apple AirPods! I'm currently using these for both music production, casual music listening, whilst on flights, and finally for conference calls. I could not be happier with the quality and sound that helps solve all of my use cases.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 22, 2021
Hi Chris123,
You made the right choice with the WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
You made the right choice with the WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Customer Rating
5
Sounds great
on October 21, 2021
Posted by: Stlbailey
from Forrest City AR
Gender:Female
[This review was collected as part of a promotion.] These wireless headphones sound amazing. They are lightweight and surprisingly very comfortable.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 22, 2021
Hi Stlbailey,
Thank you for this amazing review of your WH-1000XM4. We're glad you love the superb comfort, lightweight, excellent sound quality, and overall features of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them.
Thank you for your purchase and for the 5-star rating!
-Jess
Thank you for this amazing review of your WH-1000XM4. We're glad you love the superb comfort, lightweight, excellent sound quality, and overall features of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them.
Thank you for your purchase and for the 5-star rating!
-Jess
Written by a customer while visiting sony.com
Customer Rating
5
WF-1000XM4
on October 21, 2021
Posted by: Nmgirl
from Albuquerque
Gender:Female
[This review was collected as part of a promotion.] I tested these wireless headphones today and I am so impressed by the sound quality.They are wireless noise canceling stereo headset. It comes with a beautiful charging case and USB cable. Sony never disappoints, quality products at affordable prices.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 22, 2021
Hi Nmgirl,
Thanks for the positive feedback! This review seems to be referring to our WF-1000XM4. We are glad to hear you are enjoying the incredible sound quality and overall features of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging.
Thanks for your purchase and for choosing Sony!
-Jess
Thanks for the positive feedback! This review seems to be referring to our WF-1000XM4. We are glad to hear you are enjoying the incredible sound quality and overall features of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging.
Thanks for your purchase and for choosing Sony!
-Jess
Written by a customer while visiting sony.com
Customer Rating
5
I’m a fan!
on October 22, 2021
Posted by: Cmbaker16
from Port Orange, FL
Gender:Female
[This review was collected as part of a promotion.] Okay, I honestly wasn’t expecting to like these. I am usually an Apple fan through and through. The fit of these though are way more comfortable. They don’t feel heavy and they don’t just fall out. The nice cancelling is really a thing. As a mom, this is fantastic for “me time” lol. I am an avid listener to music and podcasts and the charge on these is great but the sound quality is impeccable. I would absolutely 10/10 recommend!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 22, 2021
Hi Cmbaker16, Wow! we're glad you like the noise canceling feature and the sound quality of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Written by a customer while visiting sony.com
Customer Rating
5
Amazing earbuds
on October 22, 2021
Posted by: Pntcar
from Fredericksburg, VA
Gender:Female
[This review was collected as part of a promotion.] I got the WF-1000xm4 earbuds. They have been simply amazing. The charge lasts a long time. I really enjoy that I have the option to use noise canceling when I want to. It gives you the option to turn the noise canceling off and on, by tapping the earphone. I would definitely recommend these earbuds, they are also very comfortable to wear.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 24, 2021
Hi Pntcar, thank you for purchasing our industry-leading, noise-canceling Truly Wireless headphones. We're glad that you like the battery life, noise canceling function, and comfort. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! Erin
Written by a customer while visiting sony.com
Customer Rating
5
The best earbuds WK-1000XM4
on October 23, 2021
Posted by: Rociogalisan
from Douglas, az
Gender:Female
[This review was collected as part of a promotion.] I have been trying for a long time to have the ideal earbuds that I bought from different brands and none had met my expectations like Sony, these earbuds are totally innovative, their functions are incredible, they are paired super easy, one of the things that I liked the most is that they have adaptive sound which changes according to the environment around you, an example is if you are speaking your music is paused, in this way you can be on alert without having to remove them, but you can choose between different modes, the noise cancellation is incredible it allows you to have a much clearer sound of your favorite music, the audio in 360 reality audio is completely immersive you can perfectly distinguish the different sounds, instruments and voices of a song, it comes with a trial subscription for your favorite 360 audio app, the application analyzes your ears for a better sound experience, which I loved, its design is incredible much more elegant compared to others models, it has a long-lasting battery, I usually listen to it at night when I go to bed, they are very comfortable to use, they have memory foam on the tips that adapt much better to the shape of my ears, their charge lasts all night, using the noise cancellation. the packaging is compact and biodegradable which I think is very good for the environment, in short I cannot be more satisfied in my opinion this brand is the best I just love them.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 24, 2021
Hi Rociogalisan, Thank you for the detailed and awesome review of your new WH1000XM4! We're very pleased you like the easy Bluetooth pairing, adaptive sound, speak to chat feature, industry-leading noise cancelation, long-lasting battery life, comfortable fit, and overall features of your new headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Written by a customer while visiting sony.com
Customer Rating
5
Thoroughly Impressed
on October 23, 2021
Posted by: Tiam
from New London
Gender:Female
[This review was collected as part of a promotion.] I was so excited to get these because my others stopped working. There are so many awesome features, like noise-cancelling and pausing the music by touching the outside of the headphone. There's also sensors inside that will stop the music of you pull it out. I love that it can with 2 sizes of earpieces and the little box makes charging a breeze!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 24, 2021
Hi Tiam,
Great! You definitely made the right choice. It appears that this review is referring to our WF-1000XM4. We're truly pleased to hear you're enjoying all the improvements we made on these headphones, especially the excellent noise canceling feature, Quick Attention Mode, and Wearing detection function.
We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging.
Thank you so much for your purchase and for choosing Sony!
-Jess
Great! You definitely made the right choice. It appears that this review is referring to our WF-1000XM4. We're truly pleased to hear you're enjoying all the improvements we made on these headphones, especially the excellent noise canceling feature, Quick Attention Mode, and Wearing detection function.
We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging.
Thank you so much for your purchase and for choosing Sony!
-Jess
Written by a customer while visiting sony.com
Customer Rating
5
Great product
on October 25, 2021
Posted by: Kenziemarie10
from Mason city
[This review was collected as part of a promotion.] The Wireless Noise-Canceling Headphones are an amazing product. They make everything around you quiet so you can focus on what you are listening to.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 25, 2021
Hi Kenziemarie10, You've made an excellent choice! We're thrilled to hear you're enjoying the industry-leading noise canceling feature of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Written by a customer while visiting sony.com