Customer reviews from lg.com
LG - 50UP7670PUC 50" UHD 4K Smart TV with AI ThinQ (2021)
Average customer rating
4.4
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
212
4 Stars
60
3 Stars
18
2 Stars
14
1 Star
13
89%of customers recommend this product.
(
177 out of
198)
Customer Reviews for LG - 50UP7670PUC 50" UHD 4K Smart TV with AI ThinQ (2021)
Customer Rating
5
Excellent TV but I dislike the remote 4-1/2 stars
on February 18, 2022
Posted by: stpand
from CT
[This review was collected as part of a promotion.] It took a couple of weeks adjusting the picture to my liking but now I'm blown away by the vivid picture and details. Very occasionally a scene is still a bit dark or the greens and blues are too bright. I've owned the set for about seven weeks and the remote is still frustrating! The buttons I use the most often are too small and grouped among other larger ones that I accidently hit much too often! I thought by now I would be used to them but sadly that's not the case. Due to the remote I'd rate the TV 4-1/2 stars if I could.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Sunflower420
from Yakima WA
Verified Purchase:Yes
Tv lasted less than 2 years. Very disappointed. Would like to be reimbursed
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 2, 2023
Hey there, we are sorry to hear about your experience. Let's get into some more details with you. Please send us a private message on our socials, @LGUSSupport. ~Tegan
Written by a customer while visiting lg.com
Customer Rating
3
Mixed feelings
on March 31, 2022
Posted by: Kikkii
from Colorado
Average quality; considering returning. Very disappointed that LG will continue to do business with Russia.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Response from lg.comBy Jennifer, Social Media, March 31, 2022
We would be happy to assist with showing you how to use the special features or troubleshoot any issue you may have on your new TV.
We are deeply saddened by the political unrest in the Ukraine and advocate for peace with our Russian neighbors. ^Jennifer
We are deeply saddened by the political unrest in the Ukraine and advocate for peace with our Russian neighbors. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
3
Good features but not crisp and clear
on December 29, 2021
Posted by: aeo41
from Delray Beach Fl
[This review was collected as part of a promotion.] Bought as a replacement for another LG tv which burned out due to lightening!!
Pros: ease of use, Features/Settings, Quality
No, I would not recommend this to a friend.
Quality
5
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, December 30, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great picture
on December 30, 2021
Posted by: Zack0513
from Sterling Heights, MI
[This review was collected as part of a promotion.] I bought the tv this month, picture is great I do once while slow speed, I am not sure due the speed or not. I do have 500 speed internet. But over all I enjoyed the tv pictures is awesome.
Pros: Style/Design, ease of use, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Still waiting
on January 15, 2022
Posted by: Unfortunate
from Tuolumne CA
[This review was collected as part of a promotion.] Purchased almost a month ago and I still haven’t got to see anything. Received another remote and it doesn't work.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 19, 2022
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Love it!!!
on March 4, 2022
Posted by: BetBet
from Ohio
[This review was collected as part of a promotion.] We bought this as a replacement for our 55" Philips tv which was starting to have some issues. The in store display on the screen just blew us away. The picture quality was amazing. My husband loves it because he can watch his You Tube videos on a 65" screen versus his 10.2” screen. Yay me. LOL. The only complaint we have is about the remote. Too many buttons that are too close together
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Awesome picture and sound!!
on April 16, 2022
Posted by: FAMM
from Chicago
[This review was collected as part of a promotion.] I love this tv!! The picture quality is amazing the best I have ever had. It is crisp and clear truly magnificent HD. The sound is like I’m sitting in a movie theater.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com