[This review was collected as part of a promotion.] I made this great purchase and I’m so glad I did great purchase along with great customer service whenever I had a question
U have connection issues when it comes to me wanting to use my remote on my mobile phone!.
Response from lg.comBy JaNika Wiley, Social Media, November 28, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
I bought the TV in July while watched a program the picture went out. I’ve spent weeks trying to get it resolved LG jus keeps sending me the same receipt request. I’ve sent the information 4 times!
Response from lg.comBy JaNika Wiley, Social Media, November 15, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
[This review was collected as part of a promotion.] Bought the TV back in February started having problems spent a lot of time on the phone and online and still no results would not buy another LG product
Response from lg.comBy JaNika Wiley, Social Media, October 31, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
I purchased this in Dec.2021. Poor picture color quality. In and out from light to dark during programs. Had to upgrade to better model.
Response from lg.comBy JaNika Wiley, Social Media, October 25, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG TV. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Unable to connect to internet poor thinQ interface
on October 20, 2022
Posted by: Awalch
Verified Purchase:Yes
Tried every single recommended fix and still unable to connect to wifi. Nothing wrong with my updated router, all other devices work just fine. Think Q interface no better. would definitely not recommend.
Response from lg.comBy JaNika Wiley, Social Media, October 20, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG TV. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki