Customer reviews from lg.com
LG - 50UP7670PUC 50" UHD 4K Smart TV with AI ThinQ (2021)
Average customer rating
4.4
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
212
4 Stars
60
3 Stars
18
2 Stars
14
1 Star
13
89%of customers recommend this product.
(
177 out of
198)
Customer Reviews for LG - 50UP7670PUC 50" UHD 4K Smart TV with AI ThinQ (2021)
Posted by: dag65
from Stillwater, MN
Verified Purchase:Yes
I bought this tv on impulse, didn’t really need it but glad I did get it. New technology provides a very thin lightweight tv. Purchased to replace tv in spare sitting room.
Written by a customer while visiting lg.com
Posted by: Lgjfpmx
from San Antonio TX
Verified Purchase:Yes
I liked the display model so much that I bought one!
Written by a customer while visiting lg.com
Posted by: Nik44
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great Picture and Sound. There are a ton of apps to choose from. User friendly.
Written by a customer while visiting lg.com
Customer Rating
1
Unable to connect to internet poor thinQ interface
on October 20, 2022
Posted by: Awalch
Verified Purchase:Yes
Tried every single recommended fix and still unable to connect to wifi. Nothing wrong with my updated router, all other devices work just fine. Think Q interface no better. would definitely not recommend.
Response from lg.comBy JaNika Wiley, Social Media, October 20, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG TV. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Basir
from Philadelphia pa
Verified Purchase:Yes
I purchased this in Dec.2021. Poor picture color quality. In and out from light to dark during programs. Had to upgrade to better model.
Response from lg.comBy JaNika Wiley, Social Media, October 25, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG TV. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Mike 350
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought the TV back in February started having problems spent a lot of time on the phone and online and still no results would not buy another LG product
Response from lg.comBy JaNika Wiley, Social Media, October 31, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: lphubb
from huntsville al
Verified Purchase:Yes
little hard to start because of the remote but got it figured out. picture great, seems like a very good tv.
Written by a customer while visiting lg.com
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I bought the TV in July while watched a program the picture went out. I’ve spent weeks trying to get it resolved LG jus keeps sending me the same receipt request. I’ve sent the information 4 times!
Response from lg.comBy JaNika Wiley, Social Media, November 15, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Written by a customer while visiting lg.com