Customer reviews from lg.com
LG - 50UP7670PUC 50" UHD 4K Smart TV with AI ThinQ (2021)
Average customer rating
4.4
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
212
4 Stars
60
3 Stars
18
2 Stars
14
1 Star
13
89%of customers recommend this product.
(
177 out of
198)
Customer Reviews for LG - 50UP7670PUC 50" UHD 4K Smart TV with AI ThinQ (2021)
Customer Rating
5
Love My new TV
on February 1, 2022
Posted by: shelliwyo
from Sheridan, WY
[This review was collected as part of a promotion.] Replaced my LG 55inch with this new LG 65" and love it. Had my 55" for several years now without a single problem and I'm confident my new 65" will give me many more years of great TV watching.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Good Purchase
on February 1, 2022
Posted by: TonyGuard
from New Jersey
[This review was collected as part of a promotion.] I'm very satisfied with this TV as it was an excellent value for purchase price. TV picture is fine, and I'm glad I didn't spend hundreds more for a more expensive model. THe only downside are having only 2HDMI ports which I knew before purchasing.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on January 31, 2022
Posted by: SCR49
from Braidwood,Il
[This review was collected as part of a promotion.] Best tv I have ever owned. Picture quality and connectivity are perfect.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
LOVE IT, But Had To Get Used To It
on January 31, 2022
Posted by: Larrycura
from Dallas, TX
[This review was collected as part of a promotion.] Great size, great screen, great WebOS...but, for the first 5 days I had to diagnose why the TV kept turning on by itself at 12:30AM. I checked the internet and help forums and reset all the system features that might be causing the issue, but to no avail. I thought it might be Notifications all along, but I turned them all off and it _still_ was happening. That was until I stumbled upon the READ NOTIFICATIONS section on the TV. It WAS Notifications, after all. LG had sent out Notifications as soon as I had configured the TV (all at 12:30AM) and they were unread, apparently filling the Notifications buffer on the TV. Once I deleted all those Notifications, the issue never reappeared. Quite the puzzler. Otherwise, I LOVE the TV. It, like the other LG products I have, does exactly what it's supposed to do without fail. Love, Love, Love my LGs...
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
nice tv
on January 31, 2022
Posted by: wnb1
from Ann Arbor, MI
[This review was collected as part of a promotion.] great for the price and quality for a tv thanks bye
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Great Disappointment
on January 31, 2022
Posted by: Dimwhit 23
from Reno, NV
[This review was collected as part of a promotion.] This product is a major disappointment in picture quality, not sharp and clear; color tones lack definition sound just OK. Lack of documentation on software options. Still can't get sound bar to work. Can't find option to turn off TV sound or change to external sound bar. I guess that's what I get buying a low end TV.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Daphane , LGE Social Media, February 2, 2022
We hate hearing that this TV falls short of your expectations. With regards to the sound output, we’d like to gather more information to see if we can help. Contact LG Customer Support via private message on Facebook or Twitter @LGUSSupport and use #VOC in your first message to our social media support team. This will allow for an open dialogue with expert agents that are better able to offer the proper assistance. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible.
You may find the User Guide on the product support page at https://www.lg.com/us/support/product/lg-55UP7670PUC.AUS helpful. It is an online source of information that may answer many of your questions about the TV. ^Daphane
You may find the User Guide on the product support page at https://www.lg.com/us/support/product/lg-55UP7670PUC.AUS helpful. It is an online source of information that may answer many of your questions about the TV. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great picture!
on January 30, 2022
Posted by: Ren08
from Montana
[This review was collected as part of a promotion.] I bought this a couple of weeks ago. TV has great picture. Set up was easy. TV navigation is easy. Price was competitive.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Picture
on January 29, 2022
Posted by: Rick96706
from Ewa Beach, Hawaii
[This review was collected as part of a promotion.] This TV is so much better than my old one. I like the thinness of it and the quality of the picture.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com