Customer reviews from lg.com
LG - 50UP7670PUC 50" UHD 4K Smart TV with AI ThinQ (2021)
Average customer rating
4.4
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
212
4 Stars
60
3 Stars
18
2 Stars
14
1 Star
13
89%of customers recommend this product.
(
177 out of
198)
Customer Reviews for LG - 50UP7670PUC 50" UHD 4K Smart TV with AI ThinQ (2021)
Posted by: Tea Pot
from Nj
Verified Purchase:Yes
I would have given it more stars but it had a technical malfunction already and had to be repaired.The repair process was fairly easy.
Response from lg.comBy Alice Feliz V. Luna, Social Media, February 14, 2023
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Written by a customer while visiting lg.com
Posted by: IR1138
from Baltimore, Md
Verified Purchase:Yes
[This review was collected as part of a promotion.] The response from the customer representative and the technician for Precision Electronics were quick and very helpful
Written by a customer while visiting lg.com
Posted by: Anonymous
from Puerto Rico
Verified Purchase:Yes
The screen is damaged. There is no display. It has been looked at by a technician under warranty. I am waiting to hear from LG as to what the next step is.
Response from lg.comBy Alice Feliz V. Luna, Social Media, February 1, 2023
We want to thank you for taking this time to communicate with us about your experience with your LG TV. You can easily get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or by calling our customer service line at (800) 243-0000, and we would be glad to help. ^Jolly
Written by a customer while visiting lg.com
Posted by: VintageRedLady
from Cary, NC
Verified Purchase:Yes
I replaced my aging television with this LG. It has very high quality features for the price point. The remote control is rather small and I often hit several buttons at once causing some inconvenience. Good value for the average tv consumer.
Written by a customer while visiting lg.com
Posted by: Drdra1
from Jonesboro, Ga.
Verified Purchase:Yes
I really love my new TV, It shows a great picture and easy to operate.
Response from lg.comBy LG, May 14, 2026
Hi, there. So glad to hear you’re loving your LG TV. A TV that delivers a great picture and is easy to operate makes everyday viewing so much more enjoyable. It sounds like it’s been the perfect fit for your home. If you ever need anything in the future, our team at @LGUSSupport is always here to help. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
1
Longstanding problems!
on January 7, 2023
Posted by: OlafK
from Charlotte, NC
After hours of attempting to set up TV, I returned it. It turns out, there is a long-standing problem in loading apps, resulting in an error "unable to load user agreements". There are articles going back years about this problem with LG TVs. Very disappointing!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Cazzandra Galangco, LG Social Media, January 13, 2023
Thank you for taking the time to communicate with us about your experience with your previous LG 55-inch 4K Smart UHD TV (55UP7670PUC). We apologize that you had such experience and we ensure you that your comment/feedback does not go unnoticed. -Cazz
Written by a customer while visiting lg.com
Posted by: Bongwaterbear
from Costa Mesa
Verified Purchase:Yes
My mom bought this for me as a Father’s Day gift i love it
Written by a customer while visiting lg.com
Posted by: SamaMoonBeam
from Seattle
Verified Purchase:Yes
I’ve had this TV since the beginning of 2022, and it’s been good so far. Overall, it has a nice picture and the built-in apps are easy to navigate. The only thing I’d change is the remote, which does not have backlighting and is harder to use.
Written by a customer while visiting lg.com