Customer reviews from lg.com
LG - 50UP7670PUC 50" UHD 4K Smart TV with AI ThinQ (2021)
Average customer rating
4.4
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
212
4 Stars
60
3 Stars
18
2 Stars
14
1 Star
13
89%of customers recommend this product.
(
177 out of
198)
Customer Reviews for LG - 50UP7670PUC 50" UHD 4K Smart TV with AI ThinQ (2021)
Customer Rating
2
Terrible remote and poor navigation - flimsy too
on June 8, 2022
Posted by: Sara LA
from New York
[This review was collected as part of a promotion.] I love LG products and I have several )from phones to appliances). I like the picture, but everything is flimsy. The remote is small and too cluttered. Poor layout. Navigating the home screen is difficult. When you scroll through live channels, scrolling is all over the place - no consistency. When scrolling through channels, it will bounce all over. You can't just scroll down and see what's playing at a particular time. Too hard to explain, you would have to visualize it. Taking it back to the store.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
1
Value
2
Response from lg.comBy Sandy, Social Media, June 10, 2022
We hate to hear this and thank you for the feedback. We will be happy to pass this along to our product developers.^Sandy
Written by a customer while visiting lg.com
Customer Rating
2
TV Great Stand, Not so much.
on June 10, 2022
Posted by: JVE2234
Just got this TV last night as a gift. Set it up for my wife after replacing our older smaller tv. Getting dressed this morning and put my hand on the dresser and the entire tv not only collapsed but shattered... the feet came completely out after I made sure they were in as good as I could get them. Very unfortunate....Called our in-laws and they do not have a receipt for it anymore
Pros: Performance, easy to use
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
4
Response from lg.comBy Jennifer, Social Media, June 14, 2022
If your in-laws lost the receipt, they can request a duplicate copy from the retailer either online or within the store. Once you obtain this document then please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will review your case and go over all of your options with you. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Posted by: The Commissh
from Syracuse, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have bought 5 LG Tv's in the last six months for a second property I own. I find the setup and operation to be vry smooth.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: PGA1
from Indeinapolis
Verified Purchase:Yes
[This review was collected as part of a promotion.] What a great price. This is an excellent TV! Buy it!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Rich007007
from Ma
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a nice TV with a clear picture at a good price.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jlcrabtree
from Panama city
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased my new TV back in November. This was exactly what we needed in our den. Love the image quality and sound it puts out. Definitely recommend
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: IowaAng
from Cleveland, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far great tv! It's the second one for the household.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Robizo
from Miami
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very crisp view. Auto light and sound adaptation to surroundings is a plus.
Written by a customer while visiting lg.com