Customer reviews from lg.com
LG - 50UP7670PUC 50" UHD 4K Smart TV with AI ThinQ (2021)
Average customer rating
4.4
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
212
4 Stars
60
3 Stars
18
2 Stars
14
1 Star
13
89%of customers recommend this product.
(
177 out of
198)
Customer Reviews for LG - 50UP7670PUC 50" UHD 4K Smart TV with AI ThinQ (2021)
Customer Rating
3
Disappointed
on January 24, 2022
Posted by: harry4
from Newark, DE
[This review was collected as part of a promotion.] Despite numerous attempts to adjust it, i find the picture to be very dark. Particularly when the show I am watching changes to dark scenes. I also have noticed a delay in the motion of the picture. I have not decided whether or not to return the TV.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy Daphane , LGE Social Media, January 27, 2022
We'd like to help with figuring out the setting that will be most suitable for your viewing needs. Contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. This will allow for an open dialogue with expert agents that are better able to offer the proper assistance. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Great TV!
on January 24, 2022
Posted by: Sportsfanatic98
from Washington
[This review was collected as part of a promotion.] Great quality and picture from this TV. The only reason I did not give it 5-star is because there is no FOX Sports App or ESPN app due to contracting issues. There may be other sports apps that are unavailable which prevent me from watching ESPN+ and other sites. Very frustrating that there was no information out there on this. User interface of home page/store could also be improved. Hard to navigate.
Pros: ease of use, Performance
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on January 25, 2022
Posted by: jwacholz43
from Rochester, MN
[This review was collected as part of a promotion.] We bought this smart TV about 3 weeks ago and have been very happy with it. One word of warning is that it is hard to find the digital optical port on the back of the TV.
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on January 26, 2022
Posted by: Pb1981
from Mt Morris, MI
[This review was collected as part of a promotion.] I bought this and so glad we did. Kids love it too
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great picture !
on January 28, 2022
Posted by: MJ2ride
from Central Illinois
[This review was collected as part of a promotion.] My husband didn’t think we needed a new tv, now he wonders why we waited so long! We both love the clear picture & easy to use features!
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Picture
on January 29, 2022
Posted by: Rick96706
from Ewa Beach, Hawaii
[This review was collected as part of a promotion.] This TV is so much better than my old one. I like the thinness of it and the quality of the picture.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great picture!
on January 30, 2022
Posted by: Ren08
from Montana
[This review was collected as part of a promotion.] I bought this a couple of weeks ago. TV has great picture. Set up was easy. TV navigation is easy. Price was competitive.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on January 31, 2022
Posted by: SCR49
from Braidwood,Il
[This review was collected as part of a promotion.] Best tv I have ever owned. Picture quality and connectivity are perfect.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com