Customer reviews from lg.com
LG - 50UP7670PUC 50" UHD 4K Smart TV with AI ThinQ (2021)
Average customer rating
4.4
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
212
4 Stars
60
3 Stars
18
2 Stars
14
1 Star
13
89%of customers recommend this product.
(
177 out of
198)
Customer Reviews for LG - 50UP7670PUC 50" UHD 4K Smart TV with AI ThinQ (2021)
Posted by: roxannekearns
from Phoenix, Arizona
Verified Purchase:Yes
This TV has a lovely picture and is a good looking piece of furniture. Unfortunately it doesn't receive PBS. We watch programs on PBS often and had to pay DISH to connect the LG TV to another TV that receives DISH signals.
Pros: Style/Design, Quality
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, June 13, 2022
We hate to hear this and thank you for your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: PGA1
from Indeinapolis
Verified Purchase:Yes
[This review was collected as part of a promotion.] What a great price. This is an excellent TV! Buy it!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: The Commissh
from Syracuse, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have bought 5 LG Tv's in the last six months for a second property I own. I find the setup and operation to be vry smooth.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
TV Great Stand, Not so much.
on June 10, 2022
Posted by: JVE2234
Just got this TV last night as a gift. Set it up for my wife after replacing our older smaller tv. Getting dressed this morning and put my hand on the dresser and the entire tv not only collapsed but shattered... the feet came completely out after I made sure they were in as good as I could get them. Very unfortunate....Called our in-laws and they do not have a receipt for it anymore
Pros: Performance, easy to use
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
4
Response from lg.comBy Jennifer, Social Media, June 14, 2022
If your in-laws lost the receipt, they can request a duplicate copy from the retailer either online or within the store. Once you obtain this document then please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will review your case and go over all of your options with you. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
2
Terrible remote and poor navigation - flimsy too
on June 8, 2022
Posted by: Sara LA
from New York
[This review was collected as part of a promotion.] I love LG products and I have several )from phones to appliances). I like the picture, but everything is flimsy. The remote is small and too cluttered. Poor layout. Navigating the home screen is difficult. When you scroll through live channels, scrolling is all over the place - no consistency. When scrolling through channels, it will bounce all over. You can't just scroll down and see what's playing at a particular time. Too hard to explain, you would have to visualize it. Taking it back to the store.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
1
Value
2
Response from lg.comBy Sandy, Social Media, June 10, 2022
We hate to hear this and thank you for the feedback. We will be happy to pass this along to our product developers.^Sandy
Written by a customer while visiting lg.com
Posted by: MegaMind
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like the picture I’m really glad there is a Off button. Also the remote is a good size with numbers and all easy to use. I did find the cord to plug in was a little short bummer.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: JDB67
from Richmond, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchase our TV in the middle of May. We set it up and went to town with it.
The fact that there are so much that you can access via the internet on the TV is wonderful.
We did discover on the 2nd day that our screen was not displaying properly, with a washed out effect for about 1/3 of the screen. However, LG responded quickly and we are awaiting the repair. The only delay was the correct part(s) which have arrived today.
I would highly recommend an LG product.
Pros: Style/Design, ease of use, Features/Settings
Written by a customer while visiting lg.com
Posted by: PPatel44
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the Picture quality and functionality. The only thing is that remote control is not properly designed.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com