Customer reviews from lg.com
LG - Refurbished Excellent - 2.1 Channel Sound Bar with Built-In Subwoofer SPM2
Average customer rating
4.2
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
25
4 Stars
2
3 Stars
2
2 Stars
2
1 Star
4
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for LG - Refurbished Excellent - 2.1 Channel Sound Bar with Built-In Subwoofer SPM2
Posted by: Jack 1938
from Wabash,Indiana
Verified Purchase:Yes
I bought the sound bar about 6 months ago. My L.G. t.v. was wall mounted and the sound was muffle until I installed the sound bar. It was not the t.v. but my limited ability to hear with hearing aids. I would recommend this product as well as LG t.v.'s,
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MLH85
Verified Purchase:Yes
This was perfect for me as I have hearing issues with TV sound. I can definitely hear better with this in addition to my LG tv.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: William 1988
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the LG SP2 2.1 CHANNEL SOUND BAR WITH BUILT-IN SUBWOOFER.
This is by far a best sound bar I have purchased, extraordinary high value for the price.
I love the fact the subwoofer is internal to the speaker itself makes for a great space saver while still having top tier sound quality.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Response from lg.comBy Cazzandra Galangco, LG Social Media, April 3, 2023
You don't know how much your fantastic feedback means to us here. You've left a smile on the faces of our whole team with your wonderful comments regarding your LG sound bar. It makes our day to hear that we were able to provide you with a 5-star experience. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We hope to see you again here soon! -Cazz
Written by a customer while visiting lg.com
Posted by: MichaelA555
from Las Vegas
Verified Purchase:Yes
Once I got it working, I couldn’t believe the difference in audio quality! Crisp, clear sound.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 9, 2023
We’re happy to know that you had a 5-star experience with your LG SP2 2.1 Channel Sound Bar with Built-In Subwoofer, model SP2. Our staff works hard every day to give you the best experience possible. It makes our day to hear that we were able to provide you with a 5-star experience. If you have questions or further concerns, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport. Please be sure to provide your contact information along with the model and serial number of your unit. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: Bsass
from California
Verified Purchase:Yes
I bought this sound bar 10 months ago and had to send it for service
Pros: Performance
Quality
2
Features
3
Value
3
Response from lg.comBy LG Customer Experience team, Customer Care, October 2, 2023
Hey there. Thank you for sending us a review regarding your SP2 2.1 Channel Sound Bar with Built-In Subwoofer. We understand that your experience matters, and we want to ensure that you get the best of awesome service with regard to this. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Written by a customer while visiting lg.com
Posted by: Berle
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s designed to be wall-mounted, so to use it as I do on a TV stand it has to be shimmed to accommodate the power cord and cables and turned upside down. The sound itself is fine.
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: Pro800
from Rosenberg,Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Such great sound and bass . For the price of this item , it is a great !
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
What a Joke
on November 24, 2022
Posted by: Bobert1969
from 29926
Does not sound much better than the speaker built into my TV…Complete waste. I cold not be more disappointed.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 28, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG TV. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com