Customer Reviews for Electrolux - 4.4 Cu. Ft. 11-Cycle High-Efficiency Front-Loading Washer with Steam - Island White
Customer Rating
1
Less than 2 years Old and Leaking
on June 5, 2015
Posted by: Brokerbiker
from Boerne, TX, United States
Our washer has suddenly developed a leak underneath it and after the repair serviceman ordered a part to replace the plastic housing around the detergent drawer, it is still leaking! We purchased extended warranty but the first designated service company did not impress us. Now working with second one (better). The leak is constant and clear cold water indicating perhaps water that has not drained. Automated phone menu to finally reach Warranty Service is a pain. I bought an entire house of top end Electrolux appliances and problems with washer and refrigerator make my wife question my loyalty and decision
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist., June 25, 2015
Good afternoon Electrolux Friend!
We are so pleased that you decided to become part of our Electrolux family by purchasing our appliances! Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to assist with your concerns. Please look for our email to you.
Thank you again for your review. Judy, Online Outreach Specialist.
We have owned the Electrolux Washer Model EWFLS70JSS for about two months now. Very happy with the purchase so far with no issues experienced. The setup of the appliance was easy and the instructions were straightforward. Tons of wash options and the LED display screen on the washer was pretty easy to understand without ever having to refer to the paper version of the user guide. I concur what others have said about this washer; its extremely quiet and cleans clothes very well. Make sure equal pressure is applied to all four leveling legs when leveling the unit. I had to make a small adjustment to them as the unit was spinning to get all the noise/wobble completely out. Couldn't be happier with this purchase!!!
Purchased washer and gas dryer five months ago with stacking units and love all. Stacking units were complicated to attach to washer and dryer, but eliminated any noise. It is an upgrade for us & smart features are user-friendly to operate, especially for 15 minute wash cycle. Gas person who hooked up dryer insisted on using small towel to wipe the inside of washer door & rubber surround on machine between cycles; it has eliminated water buildup which can cause mildew. Washer uses less water so I learned to cut back on tide detergent-even with cold water cycle. Main reason for washer purchase to eliminate drying cleaning bills for king-size comforters & steam plus allergen works perfectly. No longer need to iron my hotel brand cotton sheets with steam option. My husband now washes his own exercise clothes & makes special trip to view the pair in our laundry room when he returns home from work. We are thrilled with washer & dryer & recommend both.
We've had the washer since June 2014 and have been happy with it. We have 4 children and it gets used twice a day at least. It did have an error code come up requiring a repair that was covered under warranty. Assuming this does not continue we're otherwise very happy with the purchase.
This washer is large capacity--appliance expert said to make sure to fill it 3/4 full with laundry--we initially had issues with shaking/vibration--filling it helped. However we have a wood sub floor in laundry room that transfers the vibration....it would be much better on a concrete floor--if you have concrete--buy this machine! one off topic issue, the owners manual shows many ways to have a warm rinse--well---don't be surprised the only way to get a warm rinse is by using the stuffed animal setting or deep sanitize. yep-warm rinse at the touch of a button is GONE as an option.( Actually the settings are all preset for you--you cannot choose particular settings-- water temp/spin cycle--we are used to that now...but really- can't choose your own combination?? ) Nice machine overall, concrete floor would be best. Enjoy
I've had my new washer and dryer for almost 2 months and love them. Great features and it gets clothes so much cleaner then my last washer. The pet bed function is the greates.
We got our new Electrolux washer and dryer about two months ago. I'd say that so far it is doing an adequate job. I especially like the amount of water it uses and that the spin action gets the clothes ready for the dryer. I also like the number of selections on the dial, although I don't think it was probably necessary to have as many selections. I love the sanitize cycle where it deep cleans and de-germs the clothing. The one thing I haven't liked is that the washer is noisy, and it vibrates on the spin cycle. I called my appliance repairman to look at it and he thought it was normal, but to me it seems like it is getting worse. On the spin cycle it makes the dryer which is next to it, to vibrate. It also doesn't do well on small loads, and you have to make sure the load is balanced or the spin gets unbalanced. I'm going to try the warranty another time I want to make Sure there is nothing wrong with the washer. Besides those last mentioned things it's a good washer. It just needs a few of the kinks worked out.