Customer Reviews for Electrolux - 4.4 Cu. Ft. 11-Cycle High-Efficiency Front-Loading Washer with Steam - Island White
Customer Rating
4
Overall nice upgrade
on August 31, 2015
Posted by: dwostmann
from Huron, OH
We purchased this set as replacements for an aging Samsung setup which served us well. Overall the unit works great and does a great job of cleaning clothes. There are more settings than most need but it's nice to have the options and the ability to customize your own is great. As with all front loaders, there is still the issue with water being trapped and causing a musty smell. They have included a "cleaning" setting which you use with the freshener tabs you can buy and it seems to work out quite well. It's not perfect but manageable. My only MAJOR issue was with the dryer. After about 11 months the heater core and thermal overload switch went out. The good news was Electrolux stepped up without question and covered the repair under warranty. The major issue was being without the dryer for almost a month while the parts had to be ordered. Fortunately we have a backup but for those that don't this could pose a problem. From what the repairman told us this is a normal issue with this unit as they came damaged from the factory. Ours was no exception which leads me to believe there may be some QC issues during assembly. For the price paid I think the features and performance are great but I'm still questioning the long-term performance from a quality stand point. I'm glad I purchased the extra 5 year warranty which gives me a full 8 years of coverage.
I've had my washer for a little over a month now and so far so good! Its leagues above my old washer which caused my clothes to have more dirt coming out than going in. Its also gorgeous, well designed, with tons of features which I haven't quite entirely explored as yet. My clothes come out exceptionally clean, well wrung, never damaged, wash days are now a breeze. I find myself looking for things to wash! That king sized comforter I once dread to wash, HA!! no more. that thing stood no chance. I'm a person that believes in buying quality once when I can afford it verses buying lesser quality things, they break and then you're buying them again! This is a high quality washer with great customer service. Very pleased with my purchase.
I bought this in May but it was backordered until July but I LOVE the features and durability of this machine! I can wash my King size quilt without it getting squished and dirt marks left behind from my last washer..this washer is uber-sized
I can't believe that I waited this long to ditch my top load machine and go with an Electrolux front load machine. For a second you can set aside the myriad of options for wash cycles and customization. The mere fact that the standard wash cycles are so quick and the clothes come out of the spin cycle almost dry enough to skip the dryer are more than enough justification to upgrade. I was prepared to be impressed based on all the reviews of the Electrolux but I can honestly say that this machine has exceeded all expectations.
We spent a lot of money for the washer and dryer about 2 yrs ago. The washer and dryer has been a nightmare it's been a constant call for repairs that the repair man knows by heart where we live and are a most visit us monthly.
We just had the washer machine replaced by Electrolux. We were reluctant to stay with electrolux but willing to give it another shot.
But now out dryer is having constant problems.....