Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2 out of 5
4.2
(1,846 Reviews)
Open Ratings Snapshot
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product. 
(
1,418 out of 1,721
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
5 out of 5
5
Good android phone
on October 22, 2010
Posted by: H078
from Portland/OR
Expertise:Expert
Everything works well, excellent call quality, excellent pictures and videos, somewhat flaky reception and it takes forever for Froyo release...GPS needs tweaking in order to work semi-properly...:-((
Judging by that we would get Android 3.0 from Samsung in 2012...
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, responsive screen
Cons: reception, firmaware updates, gps
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What an incredible phone!!
on October 22, 2010
Posted by: GemLady
My prior phone was a Samsung Eternity. I loved it! However, with new technology it was time for an upgrade. I found video reviews helpful for learning the basics. I found the manual online and downloaded it. The more I learned about this phone the more impressed I became. I have no doubt it will be everything I need or want for a long time!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is unbelievable!
on October 22, 2010
Posted by: Juvonycool
I'm not much on writing reviews but this phone is incredible. I've had tons of phones and this one stands out by a mile. You can customize it in just about any way you like. It's very easy to use and has a certain quality feel about it that alot of other phones do not. I would strongly recommend it for anyone in the market for a smartphone. You will not be disappointed.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on October 22, 2010
Posted by: JPainter
from Michigan
Expertise:Intermediate
Best cell Phone ever owned the slylish design the large screen who can't love this thing?
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love this Phone
on October 23, 2010
Posted by: techolady
from North Carolina
Expertise:Intermediate
I switch to this phone from the iphone 4. The only thing that I miss about the ipone is the flash on the camera. This is one feature they should have added. All and all this is a great phone.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: no flash on camera
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on October 23, 2010
Posted by: smtncop
I have only one complaint with the phone, which is the same with every phone. Battery life, they can make a battery that will last 10+ years inside the human body for a pace maker, but they can not make a phone with a battery that will last longer than one full day if you are lucky. Love the phone though, they nailed it with all of the features in this device.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy To Use, Awesome product.
on October 23, 2010
Posted by: PartyPlanner
from Tomball, TX
Expertise:Beginner
I am so happy with this phone! I needed a smart phone so I could run my customers' credit cards at my home shows. It has met, and even exceeded my expectations. I am not so super tech savy, but I was able to figure out how to use the most common features without any help. I did not want an iPhone. This is much better.
Pros: Bright display, Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Alas the speaker
on October 24, 2010
Posted by: Breecher
from Alaska
Expertise:Intermediate
The biggest drawback on this phone is the speaker. I use the speaker on phones a lot. This one is not very good. The rest of the features are excellent however, making the phone a good choice overall. It will be exciting to see what improvements there are with the new version of Android.
Pros: Bright display, Realistic color, Lightweight, upgradeable software
Cons: speaker qualiry
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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