Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2 out of 5
4.2
(1,846 Reviews)
Open Ratings Snapshot
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product. 
(
1,418 out of 1,721
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
5 out of 5
5
Nice Device
on December 20, 2011
Posted by: Droid86
from TornadoTown Mo
This is the best phone. None others have the screen res or the touch functions
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone I have ever owned
on January 10, 2012
Posted by: butchneill559153
from Van Alstyne,Texas
I would not hesitate to buy another phone or any other product made by Samsung.The phone has all the feaures I need and some I don't.I would highly recommend the Samsung Captivate to anyone.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: a little slow
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than iphone!
on January 19, 2012
Posted by: jcysamsfan
from Oklahoma City, OK
Expertise:Intermediate
This phone has great features, and technical support. Lots more free apps, videos and music!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on February 7, 2012
Posted by: icerdb
Great phone for devs! Love tweaking on this phone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible phone!
on February 19, 2012
Posted by: cheerleader22
Expertise:Intermediate
I bought my phone and in less than 6 months I was having problems. It would get really hot and shut down. It would reboot, the blackout or freeze. The gps would never lock on to a satelite. When charging phone would get so hot that my hands would turn red, I HATE MY PHONE!!!
Pros: Built-in speakers
Cons: Poor quality, Did not meet expectations, shutting down, freezing, gps failure
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice cell phone
on February 22, 2012
Posted by: SamsungMobilePhoneFamily
from Flroida
Expertise:Intermediate
I didn't want another model, because I didn't want a huge cell phone! This phone is perfect. Still haven't figured out everything. Work in progress!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: go's to the lock screen 2 soon.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Used
on March 3, 2012
Posted by: CriticAL
from Houston, TX
Expertise:Intermediate
Purchased used but phone is like new. When programs or apps are stored on SD card, the performance is slow. Battery life is poor but overall, the phone is great, good looking and dependable.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I LOVE my Captivate!!!!!!!!!!!!
on March 9, 2012
Posted by: SamuraiJack
from Dannemora, NY
Expertise:Intermediate
The Captivate should be the standard for all smart phones! II have absolutely nothing to bad to say about this phone. I always wanted to upgrade my phones until I got this one I cannot imagine another phone that I would rather have and I have owned this one for little over a year and have been in love since day one! Thank You Samsung for making finally making a phone I want and need to have!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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