Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2
(1,846 Reviews)
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product.
(
1,418 out of
1,721)
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
5
Galaxy S
on November 8, 2010
Posted by: trentonSteve
from NJ
Expertise:Intermediate
This is great Android phone with the best screen I have seen on a phone. Bright, reasonably visible in broad daylight and almost impossible to scratch.
The only real negative on this phone is caused by AT&T. It's not the network - I have great reception and fast data access just about anywhere I go. It's the built in AT&T applications that you cannot remove. For example, I have no intention of ever using AT&T maps. Yet not only can't I fully remove it, I find it running in the background occasionally. In fact, if I could just find an automated way of causing these "zombie applications" not to run the phone would be the best. This is the reason for only 4 stars in performance.
The only real negative on this phone is caused by AT&T. It's not the network - I have great reception and fast data access just about anywhere I go. It's the built in AT&T applications that you cannot remove. For example, I have no intention of ever using AT&T maps. Yet not only can't I fully remove it, I find it running in the background occasionally. In fact, if I could just find an automated way of causing these "zombie applications" not to run the phone would be the best. This is the reason for only 4 stars in performance.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, great camera, great video, lots of built in memory
Cons: non-removable at&t applications
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product(Captivate) lacks adequate speaker sound!
on November 8, 2010
Posted by: billw254
from Fresno
Expertise:Intermediate
I've had my Captivate for 2 months and it's a good phone with one major problem...The speaker volume when listening to video/audio without some form of listening deviice is unuseable and I cannot share music/videos or audio sound with friends even in a quite environment also ringtone volume is useless in noisy area(cannot be heard).....Samsung has not issued solution....
Pros: Bright display, Inexpensive, Durable, Realistic color, easy use
Cons: terrible speaker volume
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's like the bacon of cell phones
on November 18, 2010
Posted by: Mekiv
from Florida
Expertise:Expert
This phone has blown me away, the Android operating system has proven worthy of all the acclaim, and the AMOLED screen has the contrast ratio of a 2000 dollar Television. Working in electronic sales on a daily basis gave me a lot of exposure to this rollout of smartphones from all developers, and by far, the Samsung Galaxy S series destroy the competiton
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight, dispenses cheese nachos
Cons: poor battery life before adding juicedefender
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
on November 19, 2010
Posted by: celatime
from texas
Expertise:Intermediate
i love this phone! i'm a hard core apple person. computers, ipods, etc and i choose this phone over the iPhone4.
Pros: Built-in speakers, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Proud Captivate Owner
on November 29, 2010
Posted by: capowner
I have had this phone about 3 months. The only down fall is with out the 2.2 update, it can lag a little when im trying to do too much. Movies are fantastic. Games are awsome. So much customization and free stuff to explore. Lovin it!!!!!!!!!
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT PHONE!!!
on December 1, 2010
Posted by: Manny007
from Oneonta, New York
Expertise:Intermediate
I LOVE THIS PHONE!!! I just upgraded to the Samsung Captivate from having an iPhone for so many years. And I don't regret my choice at all!! The Captivate has a super fast processor, great sound quality, easy to customize, easy to use, great camera and video picture quality, great features and so much more! ... I am very satisfied owner!
Pros: Bright display, Realistic color, Lightweight, easy customization, hd quality screen display, great sound quality, 5mp camera, easy accessability
Cons: battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
on December 1, 2010
Posted by: Kwest57
from New Jersey
Expertise:Intermediate
I really thought the phone would be faster considering the processor. Live wallpaper is great but it would have been nice to able to "get more Samsung widgets" like a battery monitor for instance. other than my little quirks.. this phone is great.
Pros: Bright display, Realistic color, Lightweight
Cons: Did not meet expectations, not very customizable
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice and simple
on December 2, 2010
Posted by: InsuranceRecuriter
from Las Vegas
Expertise:Intermediate
Have been a Palm user for the past 10 years. Most recently owned the Pre', which offered very simple commends that the Droid should adapt. But over the past month, I find the quality of the phone to be excellent. From the camera to emails it a nice work horse for the business person. Battery life suffers for the high end user, but nothing a car charger or office charger can't fix. I wish it would have shipped with Froyo.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US