Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2
(1,846 Reviews)
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product.
(
1,418 out of
1,721)
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
1
captivate
on October 22, 2010
Posted by: landon
this would be an excellent phone if it wouldnt keep shutting off on my second one know in 3 weeks
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
pile o junk
on November 8, 2010
Posted by: blitzer77
from homer, ak
Expertise:Intermediate
the phone works but it freezes, cant send picture mail thru text. some of the games are cool but most games look like junk and plays like junk i would like my money back. thank you the buttons on the front of the phone get
Pros: Bright display
Cons: Not high def, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Too Worst phone
on March 7, 2011
Posted by: venk
from NY, NY
Expertise:Intermediate
so many reasons not buy this phone.....
eg. Never goes back to home page when touch on Icon.
eg. Never goes back to home page when touch on Icon.
Pros: Built-in speakers, Bright display, Inexpensive, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
This phone is poor.
on March 8, 2011
Posted by: UpsetOwner
from Hanson, KY
Expertise:Intermediate
This phone is poor. It does nothing that I need it to. No Netflix, the Media Hub app doesn't work. Will not download the upgradable Android 2.2 OS. Need I say more. Junk.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Waste of Money
on February 26, 2011
Posted by: Matt8838
Expertise:Expert
Spent alot of money on this phone and I'm sorry i purchased this phone.
1. The documentation is very vague.
2. GPS lock time is very slow and with a pretty good amount location error reporting.
3. Contact management is the pits. Don't ever restore a contact/contact list, you will get multiple contacts with multiple linked accounts.
4. Must use 3rd party applications to sync calander, contacts, and e-mail from Outlook. (Don't need 3rd party software with Blackberry).
5. For some reason, this is VERY SLOW to get Android O/S updates (firmware).
I will be going back to my Blackberry Curve 8300 today!
2. GPS lock time is very slow and with a pretty good amount location error reporting.
3. Contact management is the pits. Don't ever restore a contact/contact list, you will get multiple contacts with multiple linked accounts.
4. Must use 3rd party applications to sync calander, contacts, and e-mail from Outlook. (Don't need 3rd party software with Blackberry).
5. For some reason, this is VERY SLOW to get Android O/S updates (firmware).
I will be going back to my Blackberry Curve 8300 today!
Cons: Poor quality, Did not meet expectations, lack of o/s updates
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
OK...BUT SOFTWARE IS BUGGY AND UNRELIABLE
on October 26, 2010
Posted by: iPhone4better
from Baltimore MD
Expertise:Expert
Cannot get consistent performance with facebook app or bank of America app.
Pros: Bright display, Inexpensive, Durable, Realistic color
Cons: unreliable
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
on November 9, 2010
Posted by: inyoface79
dislike phone if I could I would through out the window!!!freeze all the time
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
on February 3, 2011
Posted by: diesel91782
well this phone sucks I like the capabilties but this is bull when you go to hook it up to a computer that and everytime I go to charge the thing the cord falls out so if they fix that they would have a great phone but untill then it still sucks
Pros: makes a great paper weight
Cons: poor charging setup and computer sync capablities
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US