Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2
(1,846 Reviews)
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product.
(
1,418 out of
1,721)
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
5
Finally an Alternative ! ! ! THANK YOU!
on September 21, 2010
Posted by: jdephilly
from Philadelphia, PA
Expertise:Intermediate
I've been looking for a new phone for a while. I didn't want to hop on the "piece of fruit" bandwagon. I wanted a comparable alternative. Well you've done it! This phone is unbelievable! Super fast, easy to use, user friendly. I love the fact that it can multi-task with out shutting down. My old phone was real good at locking up or just turning itself off, if you were playing music, and went to a webpage at the same time.... I have tried to crash this phone to test its limits, and I have been unsuccessful. This makes me very happy. Its a good size, lightweight, and this screen is life-like. The pictures taken with this phone, are better and clearer than with my current camera too! I am so happy that you made this phone, and I bought it!!!
thank you so much... Keep up the great work.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, superfast, easy to use, multitasking capabilites
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
on September 23, 2010
Posted by: Mighty1948
from Central California
Expertise:Intermediate
I just love my Captivate, I only thing, the battery seems go down fast... but so far so good. Big, big screen...
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
My Captivate
on September 26, 2010
Posted by: Clark
from Puerto Rico
Expertise:Expert
Very Good Mobile android, powerful, efficient and fast.
I regret that the GPS does not work as expected. I hope you resolve the delay of the location of the satellites. If this happens, my ranking would be excellent.
I regret that the GPS does not work as expected. I hope you resolve the delay of the location of the satellites. If this happens, my ranking would be excellent.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: gps
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
on September 28, 2010
Posted by: gbrown2036
from FL
Expertise:Expert
GPS is still an issue even after JH7 firmware update.
Persistent lag issue.
Battery life poor.
Persistent lag issue.
Battery life poor.
Pros: Bright display, Realistic color, Lightweight
Cons: gps still not working after jh7 update, persistent lag issue, battery life poor
I would recommend this to a friend!
Features
5
Performance
2
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Had High Hopes-Better Than Expected
on October 2, 2010
Posted by: Pfresh
from Manchester, CT
Expertise:Intermediate
This phone is much better than expected. I contemplated upgrading to the iPhone 4 from my 3g until i saw the commercials for the Captivate. After doing some research I decided to go into the store and play around with both the phones and after that it was a no brainer. Had a few issues with dropped calls at first brought it in store and somehow something changed in the network configuration so once that was fixed I've had no problems. There's so many great features on this phone and not one bad thing I can think of. I love the Swype technology for texting it is so easy and fast once you learn it. I can play music that's on my computer from my phone. The internet loads extremely fast. Just watched a tv episode yesterday on it and the picture is AMAZING. The speaker quality is really good, nice and loud when all the way up. Alot more I can't even think of. Plus with the android market there's so many more things you can do on this phone.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best thing out
on October 8, 2010
Posted by: Heathric
from Cincinnati
Expertise:Expert
I love this phone. Android (from Google) still has a few bugs, but the phone hardware is great. Wish it had a front-facing camera, but then again, I'd probably never use it. Screen is Amazing. Very fast device. Sometimes I have wifi connectivity problems... like 10 times/day i have to disable/restart my wifi connection but I think this might be a Google android issue. Wish there were actual buttons on the bottom instead of all touch. The 4 buttons are invisible unless you touch the screen, which illuminates the 4 buttons.. and unfortunately there is no way to change the 4 second timout, so you will pretty much always press the wrong button every time you have to press a button. Also, the proximity sensor is a great feature for people that hold this thing up to their face.. It locks the screen and turns the display off until you move the handset away from your face, then you can press buttons.. however.... here's a VERY VERY VERY VERY VERY VERY annoying problem.. The device is quite large and most everybody uses a bluetooth headset. The proximity sensor does nothing at all when using bluetooth. While in a call, you have to press a button every 5 seconds to disable the screen lock and display timout.. otherwise you have to press the wakeup button on the side of the phone before you can dial an extension, enter digits, mute, hold, add a call, or anything other functions frequently used while on a call. The in-call screen lock/timeout has no configurable option. No way to change it... you must always keep pressing buttons while using bluetooth if you wish to accept another call or anything else. This is a horribly devastating bug.
Also, Samsungs dimensions are incorrect for this device. It is actually over a HALF INCH taller than advertised.
Like every other Samsung device that I own... there is nothing better. But I do wish they would address these bugs.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: specs are wrong (dimensions), no settings for in-call screen timeout, no settings for screen lock timeout
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
on October 8, 2010
Posted by: gerbster187
from Columbia, TN
Expertise:Expert
This is hands down the best Android phone available. It has all the features you need, is super fast after a little tweaking, marvelous screen, spectacular at taking and viewing almost any kind of video, and kills the iPhone in features and customization.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on October 10, 2010
Posted by: plazayo
This is my first smartphone and it has yet to fall short of my expectations. I chose this phone over the iPhone, despite all the atempts of my family and friends to persuade me otherwise, and I believe it to as good if not better than the iPhone.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US