Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2 out of 5
4.2
(1,846 Reviews)
Open Ratings Snapshot
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product. 
(
1,418 out of 1,721
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
5 out of 5
5
It will Captivate you!
on November 9, 2010
Posted by: mrascon1086
from National City
Expertise:Intermediate
Samsung has never disapointed me. They are always inovating and on tope of the game. I have had the Solstice, the Impression and now the Captivate and all of them have been great phones. But the Captivate has exceded all expectations. First design, just a beautiful phone. Nice lines and very cool carbon design in the back. Fits just fine in your hand and its light. And if I had to pic between iphone and captivate bases on looks. I would always pic the captivate. Now the screen. Just a beautiful 4" super AMOLED display. With resolution at 480×800, the Captivate has vibrant colors, crisp pictures and videos. Now I couldn't figure out why they didn't put a small LED flash, but it still taked good pictures at night and inside. Not to bad I would say, they still look really good on the phone. The screen is a capacitive screen so you know its just smooth. Running android 2.1 and touchwiz 3.0 with a 1GHz hummingbird processor, the phone quick and snapy. I have not encounterd any lag. I am hearing that it is upgradeable to android 2.2 froyo, but have not done it so I can't say much on it. I just know that it will make the phone faster and it has new features.
All in all this is an all around phone. Good for media and business. I would highly recomend this phone to any one looking for an iphone replacment. To me the iphone is a dead phone. Everything is white and gray like a hospital. It has no life. The captivate on the other hand is fully customizable and like I said has just beautiful colors. Would highly recommend this phone phone or any other galaxy phone for that matter.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great Product
on November 11, 2010
Posted by: PacRat00
from Arkansas
This product offers a lot of cool features, and overwhelmed by the amount of stuff you can do on this small device.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE my new phone
on November 19, 2010
Posted by: AlaskaSandy
from Kasilof, AK
Expertise:Intermediate
I am 40+ years young and find this phone the greatest. I live in remote Alaska and the reception outstanding. It was so easy to to learn to use. The "Handwriting box 2" is AWESOME for texting.
Pros: Bright display, Realistic color, Lightweight, easy to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent smart phone without the wallet breaking price!
on November 19, 2010
Posted by: Captivator
I can't say enough about this phone. I had a iphone and it doesn't compare to the captivate. I has all the features you could want in a smart phone and the best part is deals can be had if you shop around.
Pros: Bright display, Inexpensive, Realistic color, Lightweight, large display, no gate keeper app (itunes) for uploading files.
Cons: none
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Phones only good for a few days
on July 26, 2011
Posted by: QWERTY1234
from Texas
Expertise:Intermediate
I bought this phone a while back. It worked great for the first few days, weeks maybe. It was awesome. Since then it has nothing but problems. The phone freezes, applications crash, and now I cannot even get on the internet. I try to open a browser and it says blocked access to this URL. Battery life started out awesome. I could play games and be on FB all day and still have battery life left. Now, it barely even charges. I would not buy this phone. I would look elsewhere.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: Poor quality, Not high def, Did not meet expectations, battery life, internet inconsistant, speakers aren't loud.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst phone I've ever bought
on August 1, 2011
Posted by: Unsatisfiedcustomer19
from Wichita, KS
Expertise:Intermediate
Not to hate on samsung, it may be AT&T but this is the worst phone I've ever had. Glitches all the time, apps always force close, drops calls every other call, won't let me call out most of the time.. Even if I have full bars. I had the iPhone 3G before the Captivate and I must say I was much happier with it. Battery lasts about half the day when fully charged.
It always cuts out during calls, doesn't send texts 75% of the time. Honestly theres to much to list.
The only thing I really like about it is that it is light weight, sleek, modern design.
Pros: Bright display, Lightweight
Cons: Poor quality, Did not meet expectations, cheap speaker, antenna problems, freezes, force closes
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
WOW! amazing everything
on September 2, 2011
Posted by: philmyra
from atlanta, ga
Expertise:Intermediate
I am in awe over the design, functions, and the super AMOLED screen. Coming from iPhone 3, my captivate blows it outta the water. Super fast, uber sexy, and just WOW! Built in 16 GB is fantastic; light weight (fits in shirt pocket); thin but not slippery like others; Swype is fast and amusing; so glad I bought this phone :D
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Hate you.
on September 15, 2011
Posted by: POSMASTER
I have had this product almost since the day it came out. I switched from blackberry to Android and couldnt have been happier. Then it began, I have had 4 phone so far in total, all that froze, glitched, died, and generally just didnt function. The phone was manufactured with faulty gps soft and hardware that never commmunicated with each other properly, the phones massive run list is not compensated by its RAM which causes frequent freezes and the inevitavble battery pull. All in all for what its supposed to do it does not.
One brightside to this paperweight, the screen absolutely will not scratch unless you are ruibbing sandpaper on it.
Pros: Inexpensive, Durable, Lightweight
Cons: Did not meet expectations, doesnt friggin work.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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