Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2
(1,846 Reviews)
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product.
(
1,418 out of
1,721)
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
5
Pretty good phone
on March 3, 2012
Posted by: Sup3rDav3
from New York
Expertise:Expert
After a long love hate relationship with this device, I must say that overall it was a good phone. Support on the other hand was awful.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: bad support
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Loved it until upgrade
on March 8, 2012
Posted by: stischer
from PA
Expertise:Intermediate
I've had this phone for 2 years and it's been great. HOWEVER, a couple of months ago, I upgraded the software to Gingerbread and have nothing but problems ever since. It shuts itself down, reboots, has messages that require a forced stop, won't connect to GPS,,,it's now a piece of junk. Samsung blames AT&T, they blame Samsung, and no one can fix it.
Pros: Bright display, Durable
Cons: upgrade failed
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
on March 13, 2012
Posted by: saysee23
from FLA
Expertise:Intermediate
My Iphone friends are very interested in my phone. And I dont have to get a new one every 6 months. The only thing it lacks is a flash, but that is what I have a camera for.
Pros: Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
good
on March 16, 2012
Posted by: downanout
Love its software...have used an iphone and like my captivate better
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
on March 16, 2012
Posted by: monkdaddy
Expertise:Expert
charger port went out with in a year now sound is leaving
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Good 2 Bad
on March 27, 2012
Posted by: faed75
I loved it for the first 3 months. After my "honey moon" with this smartphone, I hated it. It's slow, sometimes it crashes and freeze, the apps sometimes don't work, it expends a lot of time running the memory card... it's a nightmare. I always hate iPhone, but it will be my next phone. Bye bye Samsung... don't come back for me!
Pros: Bright display, big
Cons: Poor quality, Did not meet expectations
Features
2
Performance
2
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
NEVER AGAIN
on May 9, 2012
Posted by: doug815
from Springfield, Illinois
Expertise:Intermediate
Hate the phone. Tried to retrieve text messages and constantly kicked back to main menu. Last time it happened 10 times in a row. New software upgrade has made things worse. Will never buy another Samsung product again. As soon as I get rid of this phone deleting the profile.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
My first Smart Phone
on May 24, 2012
Posted by: TechGirl1013
from Portland, OR
Expertise:Expert
When this first came out I was excited about it. I love Samsung so it was a choice to go Android or Windows. Glad I went Android! The features are great, the screen was beautiful and most importantly I never dropped a call! When it came time to upgrade, I stuck with Samsung mainly because I'm a loyal Samsung-er! I went with the big brother the Infuse 4G. I still have my Captivate, I still love it.
Pros: Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US