Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2 out of 5
4.2
(1,846 Reviews)
Open Ratings Snapshot
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product. 
(
1,418 out of 1,721
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
3 out of 5
3
It was an okay phone
on December 4, 2012
Posted by: DianeWasHere
from Daytona Beach, FL
I liked everything about this phone except the GPS functionality. It never located me correctly on the maps. Other than that, it was a nice phone.
Pros: Durable, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I'd like to be able to get the latest Updates
on December 5, 2012
Posted by: Dbidnessman
from Charlotte, NC
Expertise:Intermediate
I've had the phone for a while, and I think it's great! However, I'd like an easy way to get the latest updates...regardless of the service carrier. I would like to simply be able to download updates and features over wi-fi.
Daniel
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Terrible phone
on December 5, 2012
Posted by: dmcj
from Ovilla, TX
Expertise:Expert
I have had this phone for 1 1/2 years. It did not have problems to begin with; however my husband's same phone had problems from the beginning. The phone freezes; it will not let me dial out; it will not perform. I have to take out the battery; turn it on again, then start all over. It is a royal pain! I will not choose this phone again. I have been told to reset it back to factory settings & start all over again.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great
on December 5, 2012
Posted by: nightmare1147
from San Antonio Texas
Expertise:Intermediate
The phone is great loved it but three months after I got it the speaker went out came back on and out again.
Pros: Bright display, Inexpensive, Durable, Lightweight
Cons: built-in speaker
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Cell Phone
on December 7, 2012
Posted by: kgwilliams
from Tampa FL
Expertise:Intermediate
Great features. Very Durable. Bright Display and very good camera.
Pros: Bright display, Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great for the price
on December 8, 2012
Posted by: NORCAL707
This product is great for the price. To thumbs up.
Pros: Inexpensive
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Captivate Capatalizies the Market.
on December 9, 2012
Posted by: Cap2Love
Expertise:Expert
Samsung Captivate is a smart phone with excellent features. Specially the touch wiz is one of the best in this range of phones. Its currently on Android 2.3.5.(Gingerbread). The battery life lasts for a day and a half depends on the voice call you make. Its also called Samsung Galaxy S
Overall would suggest this is the best phone in the market at this price range. Off-course no comparison to the latest release by Samsung Galaxy S-3.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: Not high def
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
ok product
on December 16, 2012
Posted by: beenthruthis
Expertise:Intermediate
I have had this phone over a year and pretty much did as expected for the price
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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