Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2
(1,846 Reviews)
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product.
(
1,418 out of
1,721)
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
4
Good phone.. Not without problems though
on June 23, 2012
Posted by: VirtualSMF
Expertise:Expert
For the most part, this was a great phone to have, in spite of the problems. I never thought I got the greatest signal but I rarely dropped calls. and I know it wasn't always carrier related. (My kids' Galaxy II phones got better signal right next to me)
The GPS was the biggest let down. Worked "Ok" for tracking my exercise, never worked while driving.
Overall though, I was very pleased with the phone!
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations, poor gps
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst smartphone I've ever owned.
on June 24, 2012
Posted by: tamsterg
from Stockton, Ca
Expertise:Intermediate
Since my initial purchase of this phone in June of 2011, I've been back to ATT repair 4 times, had the battery replaced, several sim cards and used the insurance to replace the phone with all the same problems. For the first month or so it works but quickly becomes very slow to respond, even when all the music, pics and emails are deleted. The phone will not hold a charge, and I've missed a number of calls because the phone does not ring.
Pros: Bright display, Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Cappy Review
on June 24, 2012
Posted by: oztrich
from Houston, TX
Expertise:Expert
I love my Captivate. I just wish there was better communications between Samsung, AT&T, and the end user. All in all, the Captivate has been an awesome phone. I would buy one again, as it has held it's own in the ever-increasing specifications on new cell phones. I can still run high-end applications, even though my phone is 18 months "old".
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: software bloat
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
freezes up
on June 28, 2012
Posted by: samsungproblem
from york pa
Expertise:Expert
i've had this phone for a year now. 6 months ago it started to freeze up ones a week. now it freezes up every day. i have to constantly turn it off and on to get it unfrozen and see all my missed calls and messages.bought my daughter a solstice and it does the same thing.we have a year left on our contract, we will not be getting anymore samsung phones
Pros: Realistic color
Cons: Poor quality, Did not meet expectations, constantly freezes up
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung is the worst phone ever made.
on June 28, 2012
Posted by: shane21
This is to much to have to go threw just to upgrade a phone. Samsung really needs to do better and get like HTC bc they can upgrade without connecting to a computer and thats how it should be, then u want my info you really dnt need that for no upgrade.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Great overall phone
on July 1, 2012
Posted by: FlipSix
from Oklahoma
Expertise:Intermediate
Easy to use, good amount of memory, very lightweight, sturdy aluminum back!
Pros: Inexpensive, Lightweight
Cons: Not high def
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
love it!
on July 1, 2012
Posted by: kahvi929
the display is the best, this phone is durable and has a very large memory. 4000+ pictures!
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
great product
on July 4, 2012
Posted by: cwyse
i have had this phone for 22 months. it is and has been a great and reliable phone
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US