Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2
(1,846 Reviews)
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product.
(
1,418 out of
1,721)
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
5
Just upgraded to Gingerbread SW
on February 7, 2012
Posted by: cavalj
from escondido, CA
Expertise:Intermediate
Nice features, better performance, had to send the phone in for the SW upgrade because Kies Mini failed
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, but not a great battery life.
on February 7, 2012
Posted by: Triforce
from Hammond, La
Everything is good about the phone, but if you do not charge it correctly it only has a two day charge.
Pros: Bright display, Realistic color
Cons: poor battery life
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor performance
on February 8, 2012
Posted by: bretzo
from Philadelphia
Expertise:Expert
This phone never had sufficient performance specs to deliver the functionality it touted. GPS never locked on to satellite. I had to exchange this phone several times because of this issue. It was never resolved. I also had trouble with WiFi reliably performing after the phone went to sleep.
Pros: Bright display, Inexpensive, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loved this phone
on February 10, 2012
Posted by: DrPuffin
Expertise:Intermediate
I loved this phone, I had it from when it first came out until about 3 months ago when it randomly crashed and would not turn back on. If I could have fixed it I wouldn't have bought a new phone until the galaxy II became less expensive.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful Graphics, and easy to operate
on February 11, 2012
Posted by: Mommagaye
This phone has been the best I have ever owned! The ease of being able to Function, and capability of the phone is great!! Takes wonderful Pictures!!
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: speakers need to be louder
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A decent phone.
on February 20, 2012
Posted by: SetyBoBety
from San Diego, CA
Expertise:Expert
Great specs for its time and with the update to Gingerbread 2.3.5 the phone still feels somewhat modern, even though its 1.5 years old now. Having said that, the design, although slick with the carbon fiber and such, feels flawed. Mostly due to the fact that my power button is seriously malfunctioning and the thing is covered with scratches and the usb door cover wont stay in place anymore. Now I didn't get a super protective case for my phone and didn't purposefully do everything humanly possible to keep it in mint condition, but it still feels like under normal use, a phone shouldn't be in as poor of a condition that mine is in now. I can only assume cheaper parts were used to built most of the shell, and that is beginning to show. The part that makes that feel unforgivable is the fact that this phone wasn't particularly cheap when I bought it. Still has a great feature set and as long as new Android software updates come, it makes the hardware seem less out of date.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, extensive feature set
Cons: Poor quality, Not high def, not inexpensive, shoddy plastic parts
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on February 20, 2012
Posted by: mischeetah
from Long Island, NY
This is a great phone and I thought that I would not want another phone. Then they cam out with the Galaxy S II. I now have that and it is even better. Great phones Samsung!!!!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on February 21, 2012
Posted by: Wildirish67
from Albany, O.R.
Expertise:Expert
I love this phone! As a previous manager of a cellular store, I have to say this phone is striking. I've used so many, and this phone is high quality with finesse. The battery, apps, android platform and so much more gives me everything I need. If you haven't tried this phone you're missing out on a fabulous experience!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: no flash for camera
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US