Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2
(1,846 Reviews)
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product.
(
1,418 out of
1,721)
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
3
A good starter phone
on February 3, 2012
Posted by: bassnrat1812
from Mobile, Al
Expertise:Intermediate
Excellent display, good reception but the phone had a poor GPS radio.
Pros: Bright display, Lightweight
Cons: Did not meet expectations, poor gps
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Captivate
on February 4, 2012
Posted by: Sharukah
from Rapid City, South Dakota
Expertise:Expert
This has been through thick and thin with me. I am extremely happy with the screen size, the AMOLED screen, the colors and the brightness, as well as the battery life. The modem inside and mic seem very good since people tell me that I'm crystal clear even though I am in a car or near something loud. The speaker is a little tinny, but what do you expect? I am glad this Galaxy S phone became a staple of Samsung's for the mobile market, which is why it is still to this day getting upgraded. A+ on this one.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: speaker
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Locks Up Some times
on February 4, 2012
Posted by: Wyo721
from Wyoming
Expertise:Intermediate
The phone overall is nice but it does lock up and the screen and button all are locked and stay on you have to remove the battery to unlock.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: locks up
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Hold off on 2.3.5 update
on February 4, 2012
Posted by: Flash44007
Expertise:Intermediate
Have had the Captivate since the summer of 2011, and never had issue with it, running 2.2 Froyo. Battery life and speed of phone were excellent. However I recently updated the phone to Gingerbread 2.3.5 after receiving the update notice, and have been having battery drain issues, and a few other issues with the phone, such as the tethering app crashing/having to be force closed, when I'm just plugging it in to charge. I find this annoying as I NEVER tether my phone to use as a modem. I also have random restarts, which I'm assuming it does when it uses up all the available RAM. But I've only had this issue sporadically, however it has been a annoyance when trying to do something and it occurs.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: may not be ready for 2.3.5 android update
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on February 5, 2012
Posted by: Mikeljay88
I picked the Captivate over the iphone because I didn't want to become "one of those people".
The phone worked great for over a year, until I tried to upgrade to gingerbread and it fried my phone.
The phone worked great for over a year, until I tried to upgrade to gingerbread and it fried my phone.
Pros: Built-in speakers, Bright display, Inexpensive, Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This Phone Exceeds My Needs
on February 5, 2012
Posted by: HappyMomma
from Mountain Home, AR
Expertise:Intermediate
I am the kind of person who likes to be cutting edge, but not bleeding edge. I want a product that is still new and has great, timely features, but I also want something that has been around long enough to be proven. I like to know what bugs and kinks I am getting into. So when it was time to upgrade our phones, my husband and I did weeks of research before deciding that the Samsung Captivate would not only meet, but exceed, our needs. The call quality is excellent, the touchscreen response is smooth and accurate, the battery life is great. I have experienced a couple service hiccups that I have yet to attribute to the phone or the service provider, but a quick reboot of the phone resolves the issue and it does not happen often. I'm very satisfied with my Captivate, and so is our kindergartener!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
works perfect for my business
on February 5, 2012
Posted by: Midnight2
from Carson City, NV
Expertise:Intermediate
I use this phone for my business, takes good pictures and I am able to recieve my email, surf the web for product etc.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone big screen
on February 6, 2012
Posted by: Harkangel
from Rockwall, TX
Expertise:Intermediate
I bought this phone for the lareg screen and great video play back was not dissapointed at all.
Pros: Bright display, Realistic color, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US