Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2
(1,846 Reviews)
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product.
(
1,418 out of
1,721)
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
4
Way much better than the IPhone
on January 25, 2012
Posted by: lilmissjenny25
I love my galaxy S phone and the android operating system. Recently had an Iphone and I would never recommend an apple product to anyone. Way to go Android.
Pros: Bright display, Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Luv it!
on January 26, 2012
Posted by: Midat
So far I luv it! Been toying around all day...husband's jealous
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great at First
on January 28, 2012
Posted by: milkyline
from Lake Mary, Fl
Expertise:Expert
I have been using this phone as my primary phone for nearly two years now, and I've been overall disappointed in this phone.
The only issue I had day one was that GPS couldn't quickly lock on and when it did it failed to track me. No big deal, but it defeats the purpose of an internal GPS the WiFi/Cell tower based GPS nomraly works a lot better.
Later on I had issues with my phone just shutting down in the middle of the night or rebooting when it was being operated. It was infrequent enough where it didn't cause to many problems.
Battery life is sub-par I can check my e-mails 4 to 8 times a day and take a 10 minute phone call and my phones dead before the work day is over.
Now the search button will act as if I keep pressing it, and the power button acts as if i'm not pressing it or that I'm holding it. That comes and goes.
For a phone I feel its has power, but the build quality is poor, and probably should have gone through additional testing before release.
Pros: Built-in speakers, Bright display, Durable
Cons: Poor quality, Did not meet expectations, not reliable, poor gps, short battery life, ghost keys
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Decent Mid-Line Product
on January 28, 2012
Posted by: Rick406
from Billings MT
Expertise:Intermediate
This was my first introduction to Smartphones. It was included with my carrier plan when they switched services. The phone does what it is supposed to do and has been maintenance free. The Android system is pretty flexible and the phone operates with decent speed. On the down side, there is no onboard flash and there is no front facing camera.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Lightweight
Cons: Not high def, no flash unit, no front facing camera
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for anyone!
on January 29, 2012
Posted by: Anonymous
from Atlanta, GA
Expertise:Expert
Great on battery life, wonderfully customizable Android experience, perfect for any user.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Not the greatest phone out there...
on January 29, 2012
Posted by: 2lush4u
I have had nothing but problems since I have had this phone. It freezes up or it does not pick up the data network. I am constantly having to turn it on and off or having to take the battery out to reset it. Not sure what phone I will get next but it wont be the Captivate 2!
Pros: Durable, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations, freezes up freqently, frequently does not pick up data network
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful phone!
on January 30, 2012
Posted by: nrodriguez55
from Corpus Christi, TX
Expertise:Expert
Admittedly, the phone had GPS issues at first, and to some extent it still does, but the phone's performance cannot be denied.
It's a superior peice of equipment and to this day, still rivals some of the dual core phones out there in both speed AND quality.
It's a superior peice of equipment and to this day, still rivals some of the dual core phones out there in both speed AND quality.
The one downside that plagues this phone is that it does not come in white.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: does not come in white.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Very unstable product
on January 30, 2012
Posted by: benchrocks
Expertise:Intermediate
I have been very unhappy with the Samsung Captivate. I switched from the Iphone 3 & loved it at fiirst, but I soon realized that it was very unstable. It freezes up & blacks out constantly. As long as you don't add any apps it is fairly stable. But as soon as apps are added, the phone just chokes. It's a great phone when it is working correctly, but that rarely happens. I even demanded an exchange, because I truly thought my Captivate was a lemon. Unfortunately, the new one is doing the same things the old one did. Too bad, because if it was stable, it would be really great!
Pros: Bright display, great camera
Cons: Poor quality, very unstable system
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
4
Written by a customer while visiting Samsung US