Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2 out of 5
4.2
(1,846 Reviews)
Open Ratings Snapshot
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product. 
(
1,418 out of 1,721
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
5 out of 5
5
Best phone I have ever owned.
on September 1, 2011
Posted by: AlexBoy
from NYC
Fast, easy to use. Love it. I would recommend it to anyone looking for smartphone. Competes with the iphone.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SLEEK
on September 2, 2011
Posted by: SAMSUNGBESTCUSTOMER
Expertise:Expert
Great phone only thing it could be a little more user friendly , good thing i have experience with phones and modern technlogy because your everyday joe may have a hard time for quite a while!
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: make sure u have previous phone exp.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on September 2, 2011
Posted by: killerphone
this phone is awsome and would buy or reccomend to others
Pros: Built-in speakers, Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Dies in less than a year
on September 4, 2011
Posted by: mabbva
Expertise:Intermediate
I've owned this phone for less than a year. Never dropped it placed it in a protective case and it will not longer take a charge. Very disappointing i'm not out a phone.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on September 13, 2011
Posted by: Texasguy
from Texas
Expertise:Intermediate
Good display. Easy to use. Intuitive for the most part.
Pros: Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Only one complaint...
on September 24, 2011
Posted by: TennesseeAmy
This phone rocks. I absolutely adore it. I've had it over a year now and I can't find anything, available through my provider, that I would consider changing too. My only one complaint is the camera doesn't have a forward facing lens and you aren't able to zoom while taking a video. Other than those two issues, this is a fabulous product. My Mom got one too because of mine. It's so user friendly. The menus are easy and it goes without the saying hoe incredible the screen is! People always ask me what kind of phone I have. I love it!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, speed
Cons: no forward facing camera lens, cannot zoom while taking video
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Phone
on September 28, 2011
Posted by: TheHelper
from San Diego, CA
Expertise:Expert
One of the best phones I have ever had. I love the ability to have full control on the phone!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
39 Years and it's the best!!!
on September 29, 2011
Posted by: DABLDO
from Alaska
Expertise:Intermediate
I started using mobiles 39 yrs. ago and this phone is fantastic!
This is also the first touch I've ever used and I love it!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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