Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2
(1,846 Reviews)
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product.
(
1,418 out of
1,721)
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
4
on November 22, 2011
Posted by: bit2in
from Los Angeles,CA
Expertise:Intermediate
I've tried all smartphone OS from Blackberry, Windows 7, & the iPhone. This is comparable to an iPhone. The only drawback is that the upgrade software depends on the manufacturer, unlike Apple product where everybody can update their new release version of software if they desire to do so.
Pros: Bright display, Realistic color, Lightweight
Cons: upgrade software dependent on manufacturer
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Lack of updates, gets sluggish over time
on November 23, 2011
Posted by: Sqeegie
from Ocala, FL
Expertise:Intermediate
Samsung has completely disregarded the customers in relation to updating this device. Untimely and unreliable. The device for the most part isn't a bad device. Despite the screen has a tendency to get screen burn. Which goes for all samsung devices. I've already had mine replaced once. For the most part I really do enjoy the device. I just wish some more attention was paid to the customers regarding the device.
Pros: Built-in speakers, Bright display, Inexpensive, Lightweight
Cons: screen burn, sluggish at times, search button will go off by itself, lack of current updates, no flash for camera
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
SGH-I897 Samdung Galaxy S Captivate
on November 23, 2011
Posted by: SherryZ
from Abilene, TX
Expertise:Expert
Great phone, Display and performance is key for this device, there are some limitations with the BlueTooth files, and trandferring contacts, however, there is always a work around. Keep up the good work Samsung!!
Pros: Bright display, Durable, Lightweight, rich and colorful display, great preformance, perfect size
Cons: can not transfer contacts w/ bluetooth
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Alright phone, but Samsung Galaxy SII is where it's at...
on November 25, 2011
Posted by: Crimsonphire
from Texas
Expertise:Expert
I owned this phone for a year and couldn't wait for the next revision, which seemed to take forever to hit the US. The battery life was ok, but not great, no flash camera, and the update from 2.1 to 2.2 took forever, also 2.3 never came. :( On the plus side, when I would lay my screen next to an iPhone, the iPhone users where like ooo, what phone is that. ;)
Pros: Bright display, Inexpensive, Realistic color, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
mini laptop?
on November 25, 2011
Posted by: RAAB
Expertise:Intermediate
The samsung captivate is a good phone. I like all the different tasks i am allowed to do with it. Great display and apps. like a mini laptop in the palm of your hand.
Pros: Built-in speakers, Realistic color, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
WORKS GREAT IF IT WOULD STAY POWERED ON
on November 26, 2011
Posted by: Georgiakingpin
from Perry, GA
Expertise:Intermediate
I would give this phone high marks on everything if it would just stay powered on. It does not matter if you just take it off the charger or it only has 25% battery it will shut off all by itself.
Cons: Did not meet expectations, power shutdown
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
on November 26, 2011
Posted by: rlewis02
from rolla, mo
Expertise:Intermediate
This has been one of the best phones I've ever used!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The display is awesome, and it is fun to use.
on November 26, 2011
Posted by: MomCanFixIt
Expertise:Intermediate
I love that it is easy on your eyes, with the large and clear display. It replaced my Samsung BlackJack II, which I really liked. The signal strength is very good. The TASK MANAGER is a great tool to conserve the battery. It takes good pictures, so I don't carry my camera everywhere. But I wish it had a flash. I have had small children play with my phone and it is very durable. Texting & sending MMS is very easy, also adding contacts is simple. My phone will not update over the air, but I do it through the USB port with Samsung's site. Security is a concern I have.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: no flash for camera, no automatic update
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US