Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2
(1,846 Reviews)
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product.
(
1,418 out of
1,721)
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
5
on October 9, 2011
Posted by: tattooedfreak1969
from Colorado
Expertise:Intermediate
Switching from a classic cell phone to a smartphone is a bit daunting at first, but once you get a handle on it.....They are awesome. Definitely will never go back to a standard cell phone.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Outstanding display, strong performer, weak GPS
on October 10, 2011
Posted by: ArchitectSam
from St. Petersburg, FL
Expertise:Expert
I've been using the Captivate for almost a year now. The AMOLED display is second to none (except maybe AMOLED2). The device was (and proably still is) a true alternative to iOS devices. Battery consumption is acceptable - it needs a recharge at the end of a busy day, and carrying the charger is a prudent thing to do. Updated to Android 2.2 was a plus (task manager, new features, etc.).
The biggest disaapointment was the GPS, specifically, the speed to initially acquire and sustain a lock. Otherwise, the Captivate would earn a 5 rating overall.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: Did not meet expectations, poor gps perforrmance
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love my captivate
on October 11, 2011
Posted by: Anonymous
this has excellent screen, 4 star review is only for the battery performance, not comparable with other leading smart phones.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
on October 12, 2011
Posted by: corine
from atlanta
Expertise:Beginner
I like the phone but ,need for the phone to stay on longer than 10 min. and it sometines itsmove on it own.
Pros: Bright display
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
on October 13, 2011
Posted by: jimiyarb
Expertise:Expert
I like the phone; the screen is amazing, such clarity. The only downside to this phone is that it's not running Gingerbread yet.
Pros: Bright display, Realistic color, Lightweight
Cons: slow updates
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Review because they made me
on October 13, 2011
Posted by: IWannaMarrySamsung
from Dallas, Texas
Expertise:Expert
Only issues with the phone are the lagging compared to the iPhone 3GS in response when you touch the screen. The lack of a front camera. No LED lights.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: lagging
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not cracked up to what I thought it would be.
on October 14, 2011
Posted by: GoEagles
I have 2 capitivate cells and have had to replace both with in a month or two. I spent many hours with AT&T and Samsung techs to try to resolve the issue of WIFI staying connected. the one phones WIFI is ok, however, the other I must do a master reset at least once a month.The one replacement did not have the updated software like my 1st purchased phone had. The replacement phone also will not "sleep" -- the home screen will not shut off after 1 minute and eats up the battery. The user manual leaves a lot to be desired relative as to how to use all the functions which leaves me to search the internet. I was all excited about purchasing this phone but not it's just so so. Certainly not what I expected.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Captivate
on October 14, 2011
Posted by: TheLadyRides
from North Garland, TX
I love my captivate! The only thing that could make this better would be surround sound!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US