Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2
(1,846 Reviews)
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product.
(
1,418 out of
1,721)
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
4
CAPTIVATE
on September 12, 2011
Posted by: fastasucan
from indiana
Expertise:Expert
NO VOICE DIAL SOFTWARE WITH PHONE. VOLUME NOT AS LOUD AS MY LG PHONE, PHONE SETTINGS WILL NOT STAY SET AFTER I POWER OFF MY PHONE.
Pros: Bright display, Durable, Lightweight
Cons: no voice dial
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone!!!
on September 14, 2011
Posted by: loqui2
from Richmond, KY
Expertise:Intermediate
I have had an apple iphone for several years and swore that nothing would ever make me switch from the iphone. That was until I decided to get an android phone!!! My son had upgraded his phone to a Samsung Captivate and I just fell in love with it!!! It is so easy to use and faster than the iphone!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, fast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone!
on September 14, 2011
Posted by: newcaptivateuser
Couldn't be more pleased so far. Does everything I ask of it and more. Just beginning to find out what it will do. Love the screen. Have not problems with touch capability so far.
Pros: Bright display, Durable, Realistic color
Cons: a little big for some
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Captivate
on September 15, 2011
Posted by: adhyde
from Lafayette, Louisiana
Expertise:Intermediate
I have only just scratched the surface of what this phone is capable of doing. I really appreciate the freedom that I have found in the android operating system as compared to the Iphone, which I had previously.
Pros: Built-in speakers, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful tool
on September 16, 2011
Posted by: diazfamily62
Absolutely love this phone. I am glad that I made the captivate my first smartphone I have owned as it has been easy to grow with and learn about it's advanced technology. I consider my self a "electronics nerd" now. This phone keeps me "captivated" as there is always something new to try out or learn...
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: needs louder ringer volume
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Difficult to use even for a teckie
on September 16, 2011
Posted by: jbbbb
Expertise:Expert
Difficult to learn how to use. Numerious continual problems. No way to restore aps without total reload. Third party back up of Phone numbers, calander works about half the time after an hour of messing with it.
I consider myself very knowledgeable in most cases. The Iphone gets better recetion, is far easier to use and has a very good system of backup and restore. You can do more with this phone but be prepared to be aggravated
I consider myself very knowledgeable in most cases. The Iphone gets better recetion, is far easier to use and has a very good system of backup and restore. You can do more with this phone but be prepared to be aggravated
Pros: Durable, Lightweight, some nice apps
Cons: poor sound, very hard to see in sunlight
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Good
on September 17, 2011
Posted by: Chuck227
from Wash. DC.
Expertise:Expert
not durable enough. i had to replace it about 4 times. still better than a i phone
Pros: Bright display, Inexpensive, Realistic color, Lightweight
Cons: Poor quality, durable
I would recommend this to a friend!
Features
5
Performance
2
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
THIS PHONE IS THE WORST PURCHASE EVER
on September 18, 2011
Posted by: MorethanBAD
from GA
Expertise:Intermediate
I have had 2 of these phones, first one the speaker that allows you to hear it ring went out! Constantly drops calls, screen won't stay locked and if you happen to touch it to your face it mutes, turns the speaker phone on or goes to all sorts of other screens. It freezes frequently, sometimes just goes dead for no apparent reason. It has hurt my business and I would not encourage anyone to purchase this phone that intends to conduct their business through it.
Cons: Poor quality, Did not meet expectations, not designed well, hard to hear, buttons do not work properly
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US