Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2 out of 5
4.2
(1,846 Reviews)
Open Ratings Snapshot
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product. 
(
1,418 out of 1,721
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
5 out of 5
5
Samsung Captivate - GET IT!
on August 12, 2011
Posted by: BLMSamsung
I love this phone. my wife has always complained to me that i get tired of my phones too fast and am always looking for a new one. Not after getting the Captivate! This phone is awesome! It was fast when i first got it, after downloading and upgrading it to Android 2.2(froto), it is even faster! The only problem i have had with it is sometimes after i am using 3G to listen to Pandora and i need to make a phone call, the phone part of the phone doesn't work right away and i have to re-dial 2 or 3 times. Otherwise, the phone is perfect!
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent phone
on August 12, 2011
Posted by: BigJohn47
from Melbourne, FL
Expertise:Intermediate
I like the phone overall. I'm somewhat disappointed in the sound quality and the inability to assign ring tones to specific callers like I could with my old phone. If you know how to do this, please comment back.
Pros: Bright display, Inexpensive, Lightweight
Cons: poor sound, can't add personal ringtones
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Has cut off issues
on August 13, 2011
Posted by: Duck1interry
from Terry, MS
Expertise:Intermediate
The phone is great except it cuts off by itself randomly. I am on my third replacement phone and others with the captivate have the same issue. Other than the cutting off it is a great phone.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: cuts off randomly
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on August 14, 2011
Posted by: Michna
from Lamar MO
Expertise:Intermediate
Love the phone! its been grate and duable. onley down fall was battery life.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: battery life, could not update with 64 bit win 7
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy to use
on August 14, 2011
Posted by: micheler
from corpus christi, tx
Expertise:Intermediate
Very easy to learn all the features. The only complaint is there is no flash for the camera.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: no flash on camera
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great alternative to the !phone
on August 15, 2011
Posted by: SAHMto2kids
from SW Missouri
Expertise:Intermediate
Even after a year I really like this phone because of the ease of use and features. The only real problems I have had are with my service provider not the phone. The only things I wish I could change is a longer battery life and it is so slippery. I had to get a good case because the material the phone is made of almost made me drop it all the time. Make sure you get a good screen protector too it is well worth it to protect your investment. Even if you got a good deal think replacement cost. I can text, talk and look things up on my phone and it does great. I did buy an additional battery for days I will be online a lot or taking lots of pics but with the other phone you can't do that :-) Great variety of apps available and you can do so much with this wonderful display and I LOVE swype my friends with the other phone wish they had it. Oh and I have 2 young kids that steal this to play games and so far they haven't even scratched it. i would definately buy this phone again
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: slippery exterior
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Captivate
on August 15, 2011
Posted by: Tami4077
Expertise:Intermediate
I love this phone.....easy to use, easy to hear, lightweight. My 8 yr old can even use all the functions. In fact, I believe I am becoming obsessed with this product.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Handy little critter
on August 15, 2011
Posted by: Jrosine
Expertise:Intermediate
Nice size, metal case, bright scree, easy to use.
What else could you want.
Pros: Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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