Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2 out of 5
4.2
(1,846 Reviews)
Open Ratings Snapshot
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product. 
(
1,418 out of 1,721
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
4 out of 5
4
on August 8, 2011
Posted by: adys
I love my new samsung captivate so far it is the best phone I've had its fast has a clear screen the only drawback is the battery life when you use the phone the display drains the battery
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
iPhone who???
on August 8, 2011
Posted by: loladavis2010
from Elm Grove, La
Expertise:Expert
This product is far better than my iPhone I upgraded from. This phone is not all hype.I can do far more on this phone than I imagined. The camera is just awesome. And the Market is much better than the iPhones. You dont have to login and put a password ect ect. I get better signal and call quality and call clarity with this phone. I simply love it.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: cant set individual text ringtones, doesnt have a flash, doesnt have a refacing camera
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice, customizable phone
on August 9, 2011
Posted by: audioboxer217
from Broken Arrow, OK
Expertise:Expert
I've had this phone for just over one year and it has been the best phone I've ever owned. It's a fairly powerful (could use more RAM but the CPU is good) phone with a beautiful display. The "gorilla glass" they use for the screen is also highly durable. I've never used a case or screen protector and have dropped this phone on hardwood, concrete, and several other hard surfaces (I'm a bit clumsy sometimes) and there are no scratches, cracks, or anything like that. It looks almost brand new after a year of that. And with all the custom ROMS available on the Internet you can really customize this phone to your heart's content.
Pros: Bright display, Durable, Realistic color, Lightweight, highly customizable
Cons: needs more ram
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Perfect lacking the camera & battery life
on August 9, 2011
Posted by: SocialMedialvr
from Livonia, MI
I love this phone for the Swype feature! I am not a T9 fan, but the Swype is the perfect texting change!
However, the camera design - ridiculous! The capture button needs to be an exterior button!
And, if you do not constantly check the task manager and close everything, the battery is eaten up within a day.
Pros: Bright display, Inexpensive, Realistic color, Lightweight
Cons: horrible camera
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on August 9, 2011
Posted by: LuvingIT
Thinnest smartphone and master piece of all. Unique design.
Pros: Bright display, Inexpensive, Realistic color, Lightweight
Cons: battery life is not up to the mark
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
on August 10, 2011
Posted by: SmallWorld
Disappointed with this phone's issues...incoming rings,alarm,speakers don't work properly..
Pros: Bright display, Lightweight
Cons: Poor quality, speakers not working, sound card issues
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on August 11, 2011
Posted by: Elizabethannes
from Florida
Expertise:Expert
Absolutely love this phone!! The only problem I have is that sometimes it freezes for a second or two but that's about it! Haven't had any other problems. Just wish there were more themes and customization options!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Performance
on August 12, 2011
Posted by: bwut
from St. Louis
Expertise:Intermediate
If it would work like it was designed to, it would be a great phone. It never performed to my expectations as advertised and had performance problems from the begining.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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