Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2 out of 5
4.2
(1,846 Reviews)
Open Ratings Snapshot
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product. 
(
1,418 out of 1,721
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
5 out of 5
5
Phone is awesome!
on August 3, 2011
Posted by: lmcaptivate
Expertise:Intermediate
The graphics for this phone are superb. Features are great. They only down side is the battery life. Would I buy it again...YES.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: low battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Would be a great phone if build and software quality was reliable
on August 4, 2011
Posted by: ayushcha
The phone kept shutting down by itself. It woudn't ring at times. There was a leak from the battery. And applications that you get from the market is not 100% functioning all the times as it crashes a lot.
Pros: Bright display
Cons: Poor quality, Did not meet expectations, app crashes more than expected, battery leaked and warranty got void
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
on August 4, 2011
Posted by: annoyed406
Awful battery life. Freezes. Would be a great phone if it worked right. Apps freeze and shut down. Phone shuts itself down. Wish I got something else. Or please fix these problems.
Cons: battery life
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
2 out of 5
2
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pretty Good
on August 4, 2011
Posted by: hungzung
from San Antonio,TX
Expertise:Intermediate
It's very good on just about everything but when you have allot of apps it freezes.
Pros: Bright display, Inexpensive, Realistic color, Lightweight
Cons: freezes
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on August 4, 2011
Posted by: hrfranklin06
I just got this phone on 7/30 and absolutely love it :) Love how clear the display is and very easy to use.
Pros: Bright display, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Captivate, Love it!!
on August 5, 2011
Posted by: bconey23
from Florida
Expertise:Beginner
My first smart/android phone and I couldn't be happier. The ease of use is very well thought out by Samsung.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on August 7, 2011
Posted by: lrjourdan
from Branson, MO
Expertise:Intermediate
Easy to learn, perfect size for me and takes great pics.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
Cons: shape makes it hard to find cases for protection
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy on AT&T
on August 7, 2011
Posted by: CPASam
from Southfield
Expertise:Intermediate
I like this phone so much I bought two more for my family.
The only drawback - is the battery life. It just does not last long enough.
This is my first foray into the droid market. My wife had a iPhone but kept having problems. So when I replaced it, she was a bit hesitant but now is raving about the phone too.
I did look at the new HTC G4 but - it was not as funtional, had major internet problems, did not have swype, and after spending 20 hours with it - I took it back. We are pretty sold now on Samsung!!!
Pros: Built-in speakers, Bright display, Durable, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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