Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2 out of 5
4.2
(1,846 Reviews)
Open Ratings Snapshot
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product. 
(
1,418 out of 1,721
)
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Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
4 out of 5
4
My first smartphone - Great so far
on February 27, 2011
Posted by: Cougzoo
from Seattle area
Expertise:Beginner
Came from an old Samsung with only a camera. What a switch to the future! I have to admit I do like it, after telling all my friends -
I will never, ever have one of those things. Never say never!!!!!
Nice phone.
Pros: Bright display, Realistic color, Lightweight, easy to learn for an old guy
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Can it get any better?¿
on February 27, 2011
Posted by: Ebroid
from Shelton, WA
Expertise:Expert
I've had this phone since it released and it did have its issues (mainly not having the upgrade to Froyo 2.2 until just recently). Now that the update has been released I couldn't be happier. The phone is Ultra Light, the 4" screen is perfect size for a smartphone, and the screen quality is amazing. 16gb internal memory + expandable memory (take that iPhone) is also a nice feature. I'd recommend this phone to anybody.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: could be cheaper now
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on February 27, 2011
Posted by: Jmannnn
from Tulsa
Not as good as i expected. Been an iphone owner and have to say iphone is much smoother os. This phone lags on email and many other areas but the bigger screen is why I got away from iphone. And the way itunes get their hooks in your wallet!
Pros: Bright display, Inexpensive, Realistic color, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Switched from Iphone
on February 27, 2011
Posted by: iintheskygd
So far so good. I love this phones interface. Easy to use and seems like a great product, hoping for an easy interface with windows 7.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Captivate smashes the iPhone
on February 27, 2011
Posted by: CompositeOne
from Tulsa, Oklahoma
Expertise:Intermediate
I am a long time user and owner of MAC/Apple products. I have owned a iPhone since the first version and it clearly set the standard, but along comes the Captivate and in my opinion makes the iPhone seem like a standard flip phone. Great performance, superb screen quality, it does it all.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
real review
on February 28, 2011
Posted by: salesman
Expertise:Expert
phone could be great if we got the support like htc phones do. I was told 2.2 came out half a year ago and the captivate is still 2.1. and 2.3 dropped this week.
Pros: Realistic color, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome Samsung Product But..
on February 28, 2011
Posted by: Dimabear
But you cant remove the apps that you dont use.. Let me remove apps I dont use. please :)
Pros: Bright display, Durable, Lightweight
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for Work and Personal lifes.
on February 28, 2011
Posted by: randleon
Was "sold" this phone. Did not like at first. Cannot survive wihout it now. It is the perfect phone for me. Only thing missing from this phone is the 2.2 O/S.
Pros: Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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