Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2
(1,846 Reviews)
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product.
(
1,418 out of
1,721)
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
4
Good but disappointing
on January 26, 2011
Posted by: mechengr77
from Houston, TX
Expertise:Intermediate
As with most people that have used the phone know that it is the best phone for AT&T users. There are some issues with the phone that are in design, other in software. As far as design, they messed up with the charging plug on the top of the phone. This makes future docking hard or even putting in a holder for your car. The capacitive buttons are not the best, but serve their function with only a few issues of unresponsiveness. Big gripe that I have is that there is already a small crack on my screen...I use a case and holder since I got it so not sure where it came from. Luckily it is only really noticable with a white screen, but it does suck. So yeah, no screen protector would have saved it. Most of the apps that I have used have been responsive with the exception of yahoo mail which is horrible about crashing on me. Other BIG issue is the continued delay in version 2.2 for Android...they already have 2.3 out and Samsung just released a new phone with 2.2...feeling let down here. There are better phones always coming out, so you could wait, but if you need a new phone or even a new toy this is a good option.
Pros: Bright display, Inexpensive
Cons: Poor quality, not durable, location of charging point
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
on January 26, 2011
Posted by: yugenotaht
from Oklahoma
This is my first android phone, and I love it. I will never go back to the iPhone.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Phone
on January 27, 2011
Posted by: mommymoms2
from Oxnard, CA
This phone does everything I need it to do from live podcast streaming to texting. Ever since I got the phone, I haven't been able to put it down. It feels good in my hand and is super easy to use. The only bad thing is the battery doesn't last very long especially if you're using apps or surfing the net. I find that I have to always bring the charging cord with me. Also the built in speaker isn't very loud. I usually use a portable mini-speaker when playing music. Other than that, I really enjoy this phone :)
Pros: Bright display, Realistic color, Lightweight
Cons: battery life, low speaker
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
on January 27, 2011
Posted by: luvnhoneste
This is a great phone, but a front camera would really make this a excellent phone for video chatting without out having to turn the phone over for the other person to see you.
Cons: need a front camera
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best mobile device on the market
on January 27, 2011
Posted by: Anonymous
from Miami, FL
Expertise:Expert
The phone has an awesome 4" screen with HD picture quality and multiple settings on the camera itself. You have tons of more options on how to customize the phone plus the cool feature of a live wallpaper. For the price this product is offered for, it is more than worth it to own one. This phone surpasses iPhone on looks alone and it is price efficient. I would reccomend this product to anybody!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, large display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
on January 27, 2011
Posted by: Spyder87
Needs to use the standard EXt4 file system as it is faster and more efficent. also updates need to be released more frequenly allowing the user to decided what version of android they would like to run (v2.1, v2.2, or v2.3) Also touchwiz is a very nice program for a UI over android, however, it would be nice to have a function to disable it if the user likes.
Pros: Built-in speakers, Bright display, Lightweight
Cons: too restricted, not enough update frequency. (no 2.2 or 2.3)
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
this product has wonderful features
on January 27, 2011
Posted by: chestflo
from bronx, New york
Expertise:Intermediate
wonderful features, very light weight, best display
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: gps, waiting for 2.2, battery life too short
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Captivate 897
on January 27, 2011
Posted by: olenjgirl
Almost everything requires Adobe Reader & Flash Player. One item not available - flash player for Androids. You would think with one of the upper Androids, you would already have it in the phone. If you have been away from gadgets, this will take some time to get used to. BATTERY DIES VERY QUICKLY!
Pros: Bright display, Lightweight
Cons: Not high def, battery dies quick, not flash player compatible
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US