Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2
(1,846 Reviews)
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product.
(
1,418 out of
1,721)
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
4
Cannot Sync with Outlook
on January 21, 2011
Posted by: Lostwithoutoutlook
Would be great except one major problem. Why is there no easy way to sync calendar and contacts with Outlook. Major problem. Would not have bought phone if I had know this issue.
Pros: Bright display, Lightweight
Cons: can't sync with outlook
Features
3
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
on January 21, 2011
Posted by: windtalker
Expertise:Expert
Very pleased. Good performance. Only complaint is with the ringer volume.
Pros: Bright display, Realistic color, surprisingly good batter life
Cons: ringer volumn will not adjust high enough
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great Hardware
on January 21, 2011
Posted by: GphoneBad
from Midwest
Expertise:Expert
now if the software; froyo and Samsung's media hub were actually available I would give the phone top ratings.
With Samsung now two Android versions behind I will just have to bite the bullet and pay full prices for an HTC.
With Samsung now two Android versions behind I will just have to bite the bullet and pay full prices for an HTC.
Pros: Built-in speakers, Bright display, Realistic color
Cons: poor software support
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone, but where is Froyo?
on January 22, 2011
Posted by: DoctorWu
Bought this phone with the understanding that Andriod 2.2 release was coming soon. Almost every android phone on the market is now at 2.2 or higher....why not the Captivate?
GPS is broken, there is no Adobe Flash support, the included Gmail client is epic fail and the new version of the Gmail client requires 2.2, I bought the Samsung docking stations for both my car and home, and BOTH of them have the audio ports disabled until 2.2 is released.
Very disapointed. Release 2.2 and this review might change.
Pros: Bright display, Durable, Lightweight, gorilla glass
Cons: Did not meet expectations, no 2.2 and many features disabled without it, samsung not forthcoming with updates, samsung won't tell anyone why 2.2 isn't out, samsung won't tell anyone when 2.2 will be availab
Features
2
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy to learn the features
on January 22, 2011
Posted by: oddjobs
from Indiana
Expertise:Intermediate
This is the best phone I have ever used. The features are easy to use and understand and the phone locks automatically after non-use. This is great so it will not accidently make a call when placed in your purse. The touchscreen is wonderful - forget the button pushing. Light weight and easy to handle. Excellent reception quality.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a dream
on January 22, 2011
Posted by: Anonymous
from Hickory, NC
Expertise:Expert
Colors, speed, and durability are amazing. The colors pop out enough to be seen in sharp sunlight or dark moonlight. The processor is an ongoing machine that runs apps. The feel is great on your hand and pocket.
Quite frankly, by owning one you are ahead of the curve. This phone will be competitive in the next 2 years, performance wise. I recommended it to a friend and he bought one with another wireless service.
If you are unsure, simply head into the shop and try it out for a second. It'll shock you what a smartphone can do.
If you are unsure, simply head into the shop and try it out for a second. It'll shock you what a smartphone can do.
If you plan on buying one, take care of it like a child. Buy a screen protector, at least, and a body case. It'll protect your investment in the next couple years. I've protected mine and I'm proud of it so far!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, fast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on January 23, 2011
Posted by: drchadbsmd
from SW Florida
Expertise:Expert
This phone is nearly perfect, easy to use and very fast. GPS is terrible, and email client is a little shaky. If using this for navigation in the car, it is not for you. For heavy Internet and streaming audio/ video, it is outstanding.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: poor gps
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on January 23, 2011
Posted by: MuddledDre
from Upstate NY
Expertise:Expert
This phone is quick, slender, and runs android extremely well. Good bang for the buck.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: no led flash, no front camera
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US