Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2 out of 5
4.2
(1,846 Reviews)
Open Ratings Snapshot
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product. 
(
1,418 out of 1,721
)
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Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
5 out of 5
5
Captivate ME!!!!!!!
on September 22, 2010
Posted by: HeartMan
from Cleveland, TN
just got this Smartphone a few weeks ago and absolutely LOVE IT!!! It does everything they said and more. It is simple to use, even the touch screen with big fingers. Battery life is great. Surfing is great. Apps are great. reception is great. Screen is AWESOME!!!!! Can't wait to see what the future holds.....
gwa
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
excelent device
on September 22, 2010
Posted by: adngtr
from elizabeth, nj
Expertise:Intermediate
This is simply one of the best android devices around, a super fast processor and gougeous screen make it a top notch device.
Pros: Built-in speakers, Bright display, Lightweight
Cons: gps signal is somewhat weak
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good but could be better... do the makers actually use "smart" phones
on September 23, 2010
Posted by: LycanMaster
from Oklahoma Ciyty, OK.
Expertise:Expert
Works well.... although some functions are not easily identified, and found on the phone.
Pros: Bright display, Realistic color, Lightweight
Cons: finding features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone.
on September 24, 2010
Posted by: terraflora
Expertise:Expert
I was hesitant in switching to an all-touch screen phone from one with a full, tactile keyboard, but this has put my worries to bed. Especially with the Swype feature, typing/creating text on this phone is incredibly easy. The AMOLED screen is absolutely beautiful and for the most part, it performs really fluidly. I've noticed some applications - Facebook in particular, tend to make the phone go a bit slower or even lock up for a few seconds, but I otherwise have no complaints. I've owned Samsung phones and other products before and they never disappoint.
The only thing I have an issue with is that the phone is still new, so I can't find a hard shell case/protector for it. Maybe I could submit a personal request to Skullcandy...
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on September 25, 2010
Posted by: ALHICKS
from PDX
Great phone, love every thing about it. Super light, fast OS, amazing screen.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
captivated?
on September 30, 2010
Posted by: wwace
from AK
Expertise:Intermediate
great design and concept, but some features are just ridiculous to learn to use for a first time smart phone owner, ie: can't connect to my pc using KIES , just plain stupid, when you plug the USB in it should automatically connect, not tell you to do something impossible.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on October 1, 2010
Posted by: parimalparikh
from New York
Expertise:Intermediate
I have Ipod Touch, so I was familiar with the touch screen technology. Samsung Captivate on Android 2.1 OS is a very good device. Android Market provides the solutions to your problems by providing the application you might be thinking of. The sound quality of music is excellent. GPS/MAP/Navigation/Street Walk applications provided by google are very good. I would say overall the phone is good.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on October 2, 2010
Posted by: turboedb18hb
i had a apple iphone for years,, then decided to upgrade to the iphone 4,, luckily i waited til a friend/family purchased first,, and although i liked the iphones look/feel.... what i really wanted is my own phone,,, and the samsung is a way better personal phone, you can customize it the way you want without a company telling what or how you can do to it,, and the screen is incredible, along with the speed and ease of changing things on it .... must get to appreciate...
Pros: Built-in speakers, Bright display, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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