Customer reviews from Samsung US
Samsung - Captivate Mobile Phone - Black (AT&T)
Average customer rating
4.2 out of 5
4.2
(1,846 Reviews)
Open Ratings Snapshot
Rating breakdown 1,846 reviews
5 Stars
949
4 Stars
544
3 Stars
150
2 Stars
109
1 Star
94
82%of customers recommend this product. 
(
1,418 out of 1,721
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Captivate Mobile Phone - Black (AT&T)
Customer Rating
4 out of 5
4
I love love love this phone!!!!
on December 1, 2010
Posted by: babeecakes42
I love this phone!! Everything about it, with the exception of 2 things, I wish I could have custom text tones for different contacts and I wish I could change the vibration pattern for when my phone rings or receives a text. The size is perfect, the screen is perfect, voice quality is perfect!!! I think you should certainly get this phone!!! Oh and I love that it records videos in HD!!!
Pros: Bright display, Durable, Lightweight
Cons: no custom text ring for different contacts
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on December 1, 2010
Posted by: Sonoma
Would be better if the GPS worked when it should. Don't get me wrong, when it works it works. Other times it could take forever to get a fix. There have benn a few fixes. JH7 jelped. The newest GPSRestorer fix released Nov 30 by Samsung works if it can get a fix on the satelites. I just press retry when it is done until it works. For instance today in an open parking lot and not a cloud in the sky it said "Try again from a clearing" or similiar. Oh well. Other than that it is great.
Pros: Built-in speakers, Bright display, Inexpensive, Lightweight
Cons: gps could be better, stock email app has a lot to be desired, longer battery life would be great. i get about 6, hours if i am lucky
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on December 1, 2010
Posted by: Devilsxcrunner15
The only problems i have had is the Choppy-ness of switching the homescreens which isn't always a problem at all. Also, i wish the camera had an LED flash. Besides that, the phone is incredible!
Another thing. NO FROYO yet. :-/
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: no led flash, no froyo yet
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on December 1, 2010
Posted by: Elie1980
It's a great phone, but I'm concern if it will upgradable to android 2.3.
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not a single complaint
on December 2, 2010
Posted by: ffprincess
I love it... The only small complaint I have is the battery life but I am sure I can change something to fix that
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone!
on December 2, 2010
Posted by: mistajfelgo
from Batesville, IN
Expertise:Expert
This phone has totally exceeded my expectations!, its truly a wonderfull device, totally beats the iPhone, I personally think. and the Andriod OS Makes this the coolest device out there.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: so many features that drain the battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung Phone
on December 3, 2010
Posted by: rrbm55
from Indianapolis, in
Expertise:Intermediate
I use to have the Samsung Impression and this Captivate is much better
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: no adobe flash player
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on December 3, 2010
Posted by: ph2use
from Florida
Expertise:Intermediate
After having several other smart phones, I purchased the Samsung Captivate. This phone really beats the competition. Samsung has produced an excellent phone in the Galaxy S series. The only con is that apps continue to open on their own and I have to continually have to kill the app to prolong the battery life.
Pros: Bright display, Lightweight, fast processor
Cons: apps open on their own
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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