Customer reviews from bestwayusa.com
Bestway - Steel Pro MAX 18'x48" Round Above Ground Swimming Pool with Pump & Cover
Average customer rating
2.5
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
1
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
5
33%of customers recommend this product.
(
2 out of
6)
Customer Reviews for Bestway - Steel Pro MAX 18'x48" Round Above Ground Swimming Pool with Pump & Cover
Customer Rating
1
VERY BAD WARENTY
on May 26, 2024
Posted by: HUMMER
i bought this pool and had it in dry storage i took it out of the box a set it up was full of holes warenty wont cover it because it was to long NEVER EVEN GOT TO SWIM IN IT AT ALL WITH MY GRAND KID I BOUGHT THIS POOL EVEN THOUGH IT WAS MORE EXPENCIVE THEN OTHER
Response from bestwayusa.comBy Bestway USA, May 29, 2024
We are very sorry about your experience. If you need any further help or have questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT.
Written by a customer while visiting bestwayusa.com
Customer Rating
4
Nice
on July 24, 2023
Posted by: KaiRue
from Monroe NC
Gender:Female
Love the pool that keeps us cool in this heat! The only problem is that the filter leaks constantly and all the time. For the value tot purchasing something so large and get home to find out that something isn’t working correctly is very disappointing. Today I’m having to pull it apart and figure out what can be done with. Read about a hairline crack in the tank I’m praying that is not that
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Pump failed in less than a week
on June 1, 2023
Posted by: HerleyBeth
from North Sandwich NH
Gender:Female
Pool is oh not as good & stable as expected.
Pump failure in kess than a month. Try b g to contact anyone is pure hell
(( Index people but intex they fix your product quickly. You have a number on product it comes with a starter kit. Intex has pride with thier pools.))Still no pump ni update uts roaming g the world we will terurn pool
Pump failure in kess than a month. Try b g to contact anyone is pure hell
(( Index people but intex they fix your product quickly. You have a number on product it comes with a starter kit. Intex has pride with thier pools.))Still no pump ni update uts roaming g the world we will terurn pool
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, June 1, 2023
Hello, we are very sorry to hear you are disappointed with your pool. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.
Written by a customer while visiting bestwayusa.com