Customer Reviews for Bestway - Steel Pro MAX 18'x48" Round Above Ground Swimming Pool with Pump & Cover
Customer Rating
4
Nice
on July 24, 2023
Posted by: KaiRue
from Monroe NC
Gender:Female
Love the pool that keeps us cool in this heat! The only problem is that the filter leaks constantly and all the time. For the value tot purchasing something so large and get home to find out that something isn’t working correctly is very disappointing. Today I’m having to pull it apart and figure out what can be done with. Read about a hairline crack in the tank I’m praying that is not that
Pool is oh not as good & stable as expected. Pump failure in kess than a month. Try b g to contact anyone is pure hell (( Index people but intex they fix your product quickly. You have a number on product it comes with a starter kit. Intex has pride with thier pools.))Still no pump ni update uts roaming g the world we will terurn pool
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, June 1, 2023
Hello, we are very sorry to hear you are disappointed with your pool. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.