Customer reviews from bestwayusa.com
Bestway - Steel Pro MAX 15'x42" Round Above Ground Swimming Pool with Pump & Cover
Average customer rating
1.3
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
9
0%of customers recommend this product.
(
0 out of
10)
Customer Reviews for Bestway - Steel Pro MAX 15'x42" Round Above Ground Swimming Pool with Pump & Cover
Customer Rating
1
Horrible
on June 15, 2023
Posted by: Natty
from Houston, tx
Gender:Female
My pool is a year old and the liner has came apart on the bottom at the seam over 3 feet! Total waste of money!
Response from bestwayusa.comBy Bestway , Customer Service, June 16, 2023
Hello, we are sorry you have experienced this with your pool's liner. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Liner won't last the year
on June 13, 2023
Posted by: upsetkids
from Ontario
Gender:Female
I bought this pool last May, stored it inside, set it up exactly as per instructions and the liner ripped in 3 spots where the side liner is attached to the ground liner. I basically filled it and lost water twice and the wear just continued growing and growing and not in a patchable area.
Wish I had read the reviews because I haven't seen any good ones yet.
Wish I had read the reviews because I haven't seen any good ones yet.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, June 14, 2023
Hello, we are very sorry to hear that your pool's liner has torn. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Don’t Waste Your Money
on May 30, 2023
Posted by: Suzie
from Dothan, AL
Gender:Female
Bought this pool last year and it only lasted one Summer. Would never recommend this product to anyone. It’s not worth the money and very disappointed!
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, May 30, 2023
Hello, we are very sorry to hear that your pool has only lasted you one season. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com