Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
Average customer rating
4.8
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
438
4 Stars
49
3 Stars
13
2 Stars
8
1 Star
7
84%of customers recommend this product.
(
67 out of
80)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
Customer Rating
5
Great router
on June 16, 2025
Posted by: yourgreenva
[This review was collected as part of a promotion.] The router was easy to set up, does everything it advertised and is working great. Would definitely recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
WiFi 7 replacement
on June 23, 2025
Posted by: Robert Dupree
Excellent WiFi reach and speed.the nether WiFi 7 device exceeded my expectations
Written by a customer while visiting netgear.com
Customer Rating
5
Rs500 nighthawk router
on July 7, 2025
Posted by: Brad
[This review was collected as part of a promotion.] Such a great router.. originally bought the rs100 but had to upgrade and it significantly out performs the 100 by a mile! I love it so far!
Written by a customer while visiting netgear.com
Customer Rating
5
Best Router Ever
on July 11, 2025
Posted by: VJP
I have had a couple routers in the last 5 years partly because of lightening strikes to my house and some poor performers. But this Nighthawk BE12000 Wi-Fi 7 Router (RS500) is the best I have ever had. It is fast, easy to set up, and works like it is supposed to work. I work out of the house and have 2 PCs working most of the time, as well as streaming TV and ipads and everything works really fast with no delays and no slow down. I am really impressed with this purchase.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent upgrade
on July 12, 2025
Posted by: Mike Caramanica
Had so many issues with Verizon wifi before upgrading to this nighthawk router and WiFi extender. Not an issue since! No devices dropping network and gaming experience is smoother than ever!
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR Nighthawk RS500
on August 3, 2025
Posted by: Frank Ballarano
[This review was collected as part of a promotion.] Absolutely incredible router! The NETGEAR Nighthawk RS500 with WiFi 7 delivers blazing fast speeds and practically zero latency — perfect for gaming. I’ve noticed no lag at all, even with multiple devices streaming 4K movies at the same time. The connection is rock solid with no buffering or hiccups. Setup with the app takes just minutes and you’re ready to go. It’s been running flawlessly since day one. Highly recommend for anyone who wants top-tier performance.
Written by a customer while visiting netgear.com
Posted by: Hutch1
Verified Purchase:Yes
After 2 hours on with the netgear team it’s determined that I needed a new router. The only thing that made the experience ok was the person trying to help us. He kept apologizing for not being able to help us out.
Response from netgear.comBy NETGEAR Team, August 18, 2025
Hi Hutch1,
Thank you for your review and valuable feedback. We are sorry to hear that you had a difficult experience with your new RS500 and needed a new device. We are happy to hear that you had a great experience with NETGEAR Support and would like to look further into your Support Case. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We are sorry to hear that you had a difficult experience with your new RS500 and needed a new device. We are happy to hear that you had a great experience with NETGEAR Support and would like to look further into your Support Case. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Wireless router
on September 15, 2025
Posted by: Kevin Whalen
It works good , but I really thought the wireless signal would be stronger. It’s basically the same as my old Netgear router. Which was about 10 years old.
Written by a customer while visiting netgear.com