Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
Average customer rating
4.8
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
438
4 Stars
49
3 Stars
13
2 Stars
8
1 Star
7
84%of customers recommend this product.
(
67 out of
80)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
Posted by: RGARCIA
Verified Purchase:Yes
Not as good as my old router. Had to upgrade due to my one being outdated.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk RS500
on January 3, 2026
Posted by: RobertG
Like the new design, good coverage, Netgear Armor!
Written by a customer while visiting netgear.com
Customer Rating
5
Survey
on January 3, 2026
Posted by: Chris
This router was my best investment. The coverage is great and my life is so much better.
Thanks,
Chris
Chris
Written by a customer while visiting netgear.com
Customer Rating
5
Great upgrade
on January 4, 2026
Posted by: Tz58
It was time to upgrade my Netgear router that I’d bought over 19 years ago. Changing was quite easy and very seamless. Changing all our home equipment that uses WiFi took a little time but was successful on all 12 units. Everything is running great again.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great. Easy setup
on January 4, 2026
Posted by: Mike Nolan
Set up was very easy. Instructions clear. Did not take very long.
Was replacing older model of Netgear counter.
Significant increase of download.
Almost all devices connected automatically!!
Thanks
Was replacing older model of Netgear counter.
Significant increase of download.
Almost all devices connected automatically!!
Thanks
Written by a customer while visiting netgear.com
Customer Rating
5
Great Update
on January 4, 2026
Posted by: Ron Cone
[This review was collected as part of a promotion.] This router has really increased my wifi across the house and is much faster than my old router. Setup was very easy with the NetGear app. Just follow instruction.
Written by a customer while visiting netgear.com
Customer Rating
4
not a drop in replacement
on January 4, 2026
Posted by: Anonymous
I replaced another router and now I find some of my connected devices no longer are able to access the internet. Some Echo devices work, others do not. Probably needs some configuration work, but I wish I didn't have to spend the time doing all that.
Written by a customer while visiting netgear.com
Posted by: Lobsang
Verified Purchase:Yes
The WiFi router was easy to set up and is providing excellent connectivity in the entire house (two story colonial). We have not encountered any bandwidth issues even with 13 devices operating concurrently.
I would recommend this to a friend!
Written by a customer while visiting netgear.com