Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
Average customer rating
4.8
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
438
4 Stars
49
3 Stars
13
2 Stars
8
1 Star
7
84%of customers recommend this product.
(
67 out of
80)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
Customer Rating
5
Quick and easy set up
on December 27, 2025
Posted by: Scott Burbrink
This router was pretty easy to set up and very easy to get devises to attach to. Had the router set up and ready to go in 15-20 mins. By 45 mins in all my devises were paired and connected. Would def purchase again.
Written by a customer while visiting netgear.com
Customer Rating
5
Beast Mode
on December 27, 2025
Posted by: Nerdy Dad
I pushed the specs of the RS200 to the brink of meltdown. Too many devices, too much bandwidth and a high demand network. Looked at the specs for a reasonably priced model. I found the RS 500 and it checked all of my boxes. 100 devices, 10/100/1000/2500 speed, 2.5Gbps Ethernet, WiFi 7, and 3k sq ft over WiFi coverage. My entire first floor is getting 1.5gbps WiFi throughout. Most of the second floor is north of 1.2gbps. Unless you are a gamer with a seven figure income, this is your holy grail. I will get blasted by fan boys/girls of other products. I have found my nirvana, that is all that matters. Buy this one…
Written by a customer while visiting netgear.com
Customer Rating
5
I love this unit!
on December 27, 2025
Posted by: Rick
Set up time went quickly, and I was running at a 100 more gig in no time. Armor security is a plus! I would recommend this unit for the price and quality.
Written by a customer while visiting netgear.com
Posted by: Windshadow
Verified Purchase:Yes
I like the Router. The range was not as good as I thought it would be.
Written by a customer while visiting netgear.com
Customer Rating
5
Simple and Reliable Router
on December 28, 2025
Posted by: Brandon
Purchased this router to replace a three year old TP Link router due to slow speeds. Setup was real simple and the performance is great! The app is very user friendly, an all around upgrade. Now my internet speeds are where they should be.
Written by a customer while visiting netgear.com
Posted by: Anonymous
Verified Purchase:Yes
I purchased this to replace a older Netgear router, set up and install was very fast and easy – highly recommended
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
3
WiFi rating router
on December 28, 2025
Posted by: Damond
[This review was collected as part of a promotion.] If it stop losing WiFi it would be the best but it might just be my connection
Response from netgear.comBy NETGEAR Team, December 29, 2025
Hi Damond,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connectivity while connected to your RS500. A few factors can affect your WiFi performance including router placement, interference from other devices and which band you are connected to. We recommend visiting these troubleshooting resources: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need additional assistance or resources, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connectivity while connected to your RS500. A few factors can affect your WiFi performance including router placement, interference from other devices and which band you are connected to. We recommend visiting these troubleshooting resources: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need additional assistance or resources, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Boomer Approved
on December 29, 2025
Posted by: Len Bokuniewicz
As a 78-year-old, high tech doesn’t come easy to me. I like Netgear’s Nighthawk because: It didn’t take a PHD to setup; it’s vertical design looks aesthetically pleasing atop my media center; and it just plain works quickly and with solid connections throughout my house. What’s not to like?
Written by a customer while visiting netgear.com