Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
Average customer rating
4.8
(518 Reviews)
Rating breakdown 518 reviews
5 Stars
441
4 Stars
49
3 Stars
13
2 Stars
8
1 Star
7
84%of customers recommend this product.
(
68 out of
81)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
Customer Rating
5
Well Satisfied
on May 27, 2025
Posted by: Michael Alldredge
Needed a new router. Saw this router on line. Decided to purchase and it exceeds all my needs. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
4
Fast but slow
on May 29, 2025
Posted by: Kandy
This router is extremely fast and can deliver at least 2G connections. However, it was slow to set up because it was not plug and play. To many steps that I couldn't follow without running into issues. Fortunately, with it living up to it's speed, I will forgive.
Written by a customer while visiting netgear.com
Customer Rating
5
Night Hawk is the one
on June 1, 2025
Posted by: Haynstyln
I recently purchased the Night Hawk and after using it extensively over the past few weeks, I wanted to share my thoughts.
Performance: The router provides excellent speed and stability. My internet connection has been consistently fast, even with multiple devices connected simultaneously. Streaming 4K videos, online gaming, and remote work tasks have all been smooth without noticeable lag.
Setup: Setting up the router was straightforward and user-friendly. The instructions were clear, and the entire process took less than 15 minutes. The Netgear app made it even easier to manage network settings.
Range: The Wi-Fi coverage is impressive. It easily covers my entire home, including spots that were previously dead zones. The signal strength remains strong even through walls and multiple floors.
Design: The router has a sleek, modern design that fits well with my home decor. It’s compact and doesn't take up much space, with well-placed indicator lights that aren’t too bright or distracting.
Features: Advanced features like parental controls, guest networks, and device prioritization add great value. The security features are robust, providing peace of mind against potential cyber threats.
Pros:
High-speed, stable connection
Easy setup process
Wide coverage range
User-friendly management app
Strong security features
High-speed, stable connection
Easy setup process
Wide coverage range
User-friendly management app
Strong security features
Cons:
Haven’t encountered any as of yet.
Haven’t encountered any as of yet.
Overall: I highly recommend the Night Hawk to anyone looking for a reliable, high-performance Wi-Fi solution. It’s an excellent investment for both casual users and tech enthusiasts.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome router
on June 3, 2025
Posted by: Anonymous
Router is definitely designed very well.. Very strong ..
Written by a customer while visiting netgear.com
Customer Rating
5
Printer problems
on June 3, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The RS500 router performance is outstanding. Since installing I can no longer print on my HP8720 printer. I have tried all problems issues but none have worked.
Response from netgear.comBy NETGEAR Team, June 4, 2025
Hi Valued Customer,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RS500. WiFi 7 router WiFi networks are encrypted with WPA2-PSK + WPA3-Personal encryption by default. This is because it is the best blend of compatibility and security available. However, some devices such as printers, smart devices (IoT), and older devices are not compatible with this level of encryption. For more information on this topic, please visit the following resource: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
We'd greatly appreciate any additional feedback if the steps provided helped to resolve the issue you are experiencing while connected to your RS500. Please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RS500. WiFi 7 router WiFi networks are encrypted with WPA2-PSK + WPA3-Personal encryption by default. This is because it is the best blend of compatibility and security available. However, some devices such as printers, smart devices (IoT), and older devices are not compatible with this level of encryption. For more information on this topic, please visit the following resource: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
We'd greatly appreciate any additional feedback if the steps provided helped to resolve the issue you are experiencing while connected to your RS500. Please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk
on June 5, 2025
Posted by: Speed Racer
My nighthawk is amazing. I cut the cable and went streaming. I wish I did it years ago. My signal is all over my 5800 square foot house and I am so happy.
Written by a customer while visiting netgear.com
Customer Rating
5
Really Like It
on June 6, 2025
Posted by: Joseph Wilson
It is a great improvement over my last router. The range is much better and eliminates the need for hubs.
Written by a customer while visiting netgear.com
Customer Rating
4
Quick wifi 7 router
on June 7, 2025
Posted by: Drew Levis
[This review was collected as part of a promotion.] The router was exactly what I was looking for to handle wifi 7 and have a ethernet ports to hardwire my gaming setup in.
Written by a customer while visiting netgear.com