Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
Average customer rating
4.8
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
438
4 Stars
49
3 Stars
13
2 Stars
8
1 Star
7
84%of customers recommend this product.
(
67 out of
80)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
Customer Rating
5
Everything I Hoped For
on April 22, 2025
Posted by: Anonymous
I purchased the Nightgear BE12000 Router to replace the Nightgear 1900 that I have been using for more than 10 years. I loved the dependability of the 1900 but wanted a router with more range for my 4000 sq ft home. My new router is doing what I hoped for and I have not only replaced the 1900, but also a second router for the distant parts of my home.
Installation was easy and all of my wifi devices are now connected and working well. I love this router!
Written by a customer while visiting netgear.com
Customer Rating
5
Terrific speed
on April 23, 2025
Posted by: Anonymous
This router works great. Look for grandchildren daughter son-in-law and my wife searching surfing and gaming. We have no issue with our internet speeds.
Great solution!
Great solution!
Written by a customer while visiting netgear.com
Customer Rating
4
An Improvement For Sure
on April 24, 2025
Posted by: Lennis Scott
I am still a bit disappointed with poor garage connection.
Response from netgear.comBy NETGEAR Team, April 25, 2025
Hi Valued Customer,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connection in the garage while on your RS500 network. Your WiFi range and connectivity can be affected by factors like router placement, home layout, or wireless interference from other devices. For more information on this topic, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US, and also: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router.
We would like to follow up with you, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connection in the garage while on your RS500 network. Your WiFi range and connectivity can be affected by factors like router placement, home layout, or wireless interference from other devices. For more information on this topic, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US, and also: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router.
We would like to follow up with you, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great coverage and upgrade
on April 26, 2025
Posted by: Adel Mansour
[This review was collected as part of a promotion.] This is a great router with a great coverage. It’s a very step up in compare to RS75 (the one sold by Costco).
Highly recommended
Highly recommended
Written by a customer while visiting netgear.com
Customer Rating
5
Great upgrade for my home router!
on April 27, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This router is very easy to set up. Has improved my connectivity in my home.
Written by a customer while visiting netgear.com
Customer Rating
2
Looked good on paper
on April 28, 2025
Posted by: JimmyJAM546
[This review was collected as part of a promotion.] It took a lot of trouble shooting and it still wasn't right. Switched from a mesh wifi to this then back to a mesh system. Kept randomly dropping connections across the network.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear RS500
on April 28, 2025
Posted by: LoJ
[This review was collected as part of a promotion.] Incredible speed with great coverage. Instructions for setup need improvement. Had to contact Support, who was very helpful.
Written by a customer while visiting netgear.com
Customer Rating
5
Best choice for Wifi7
on April 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This router was amazingly easy to set up and I love the simplicity of the app interface. The signal is amazingly strong and router actually looks good too. Definitely my first choice for a Wi-Fi seven router.
Written by a customer while visiting netgear.com