Customer reviews from ceretone
Ceretone - Core One Pro CIC OTC Hearing Aids Discreet In-Ear Fit, Adaptive Noise Management, Auto On/Off, LED Indicators - Black
Average customer rating
4.5
(360 Reviews)
Rating breakdown 360 reviews
5 Stars
253
4 Stars
60
3 Stars
36
2 Stars
9
1 Star
2
Customer Reviews for Ceretone - Core One Pro CIC OTC Hearing Aids Discreet In-Ear Fit, Adaptive Noise Management, Auto On/Off, LED Indicators - Black
Customer Rating
3
What did you say???
on July 27, 2026
Posted by: AlisonB
[This review was collected as part of a promotion.] It fits very comfortably, since there is no volume control it is extremely loud. I'm hard of hearing and it amplified everything but gave me very bad feedback.
Response from ceretoneBy CS, Customer Service, July 31, 2026
Hello Alison,
Thank you for your review. We're glad to hear that you found the hearing aid comfortable to wear. We're sorry, however, that the sound was too loud for your needs and that you experienced feedback. We understand how frustrating that can be. We also wanted to mention that if you're using the Core One Pro, the volume can be adjusted using the charging case. Lowering the volume may help improve your listening experience and reduce feedback. If you need assistance adjusting the volume, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review. We're glad to hear that you found the hearing aid comfortable to wear. We're sorry, however, that the sound was too loud for your needs and that you experienced feedback. We understand how frustrating that can be. We also wanted to mention that if you're using the Core One Pro, the volume can be adjusted using the charging case. Lowering the volume may help improve your listening experience and reduce feedback. If you need assistance adjusting the volume, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great hearing aids for a cheaper price
on July 27, 2026
Posted by: EvanB
[This review was collected as part of a promotion.] These are great over the counter hearing aids. I have a very savory hearing loss and they work pretty good. I’ve been using them as my backup hearing aids when my hearing aid battery is dead I’ll wear these while they charge. They are very portable and durable no Bluetooth. In
Things I didn’t like is that I had to turn the volume all the way up in order to hear anything and also in order to turn the volume up you have to leave them in the case to turn them up. But over all these would be a great over the counter hearing aid and cheaper than others.
Response from ceretoneBy CS, Customer Service, July 31, 2026
Hello Evan,
Thank you for taking the time to share your review! We're glad to hear that the hearing aids have been a reliable backup for you and that you've found them portable, durable, and a great value compared to other over-the-counter options. We also appreciate your honest feedback about the volume level and the need to adjust the volume while the hearing aids are in the charging case. We understand how that can be less convenient, and we'll be sure to share your comments with our product team as we continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your review! We're glad to hear that the hearing aids have been a reliable backup for you and that you've found them portable, durable, and a great value compared to other over-the-counter options. We also appreciate your honest feedback about the volume level and the need to adjust the volume while the hearing aids are in the charging case. We understand how that can be less convenient, and we'll be sure to share your comments with our product team as we continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
2
Would not recommend ear piece came off easily
on July 27, 2026
Posted by: LeslieH
[This review was collected as part of a promotion.] First these were not comfortable in the canal no matter which canal size attachment I used and also made my ear itch so seems like I am allergic to the rubber attachement. I made sure they were clipped on and not coming off but unfortunately one did come off in my ear canal not sure how when I triple checked and my husband had to take tweezers to get it out. I have used other over the counter ones before with no issues but interference feedback which I had with these also but would subside moving the hearing aide in the right spot in your ear. I would not recommend these due to the rubber canal piece easily getting disconnected. They also didn't hold a charge well had to charge every evening. Not worth it for the price point.
Response from ceretoneBy CS, Customer Service, July 31, 2026
Hello Leslie,
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience with our hearing aids did not meet your expectations. Your comments regarding the fit, ear tip retention, battery life, and overall comfort are extremely valuable to us. We take feedback like yours seriously and will be sure to share it with our product team as we continue to improve the design and performance of our products. If you're open to it, please don't hesitate to reach out to our customer service team so we can assist further:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience with our hearing aids did not meet your expectations. Your comments regarding the fit, ear tip retention, battery life, and overall comfort are extremely valuable to us. We take feedback like yours seriously and will be sure to share it with our product team as we continue to improve the design and performance of our products. If you're open to it, please don't hesitate to reach out to our customer service team so we can assist further:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great over the counter hearing aids
on July 26, 2026
Posted by: DaveL
[This review was collected as part of a promotion.] Took it out of the box and was impressed the light weight, the small for factor and the appearance of the hearing aids. Felt very durable and that it would tough it out in any conditions and last a very long time. The batttey was pretty good lasting a couple of days of use. Over all the performance was good that it helped hear better than without using the device.
Response from ceretoneBy CS, Customer Service, July 30, 2026
Hello Dave,
Thank you so much for your review! We're delighted to hear that you were impressed with the lightweight design, compact size, and overall appearance of the hearing aids. Your feedback means a great deal to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're delighted to hear that you were impressed with the lightweight design, compact size, and overall appearance of the hearing aids. Your feedback means a great deal to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great quality for OTC
on July 25, 2026
Posted by: DaniellaB
[This review was collected as part of a promotion.] These over-the-counter hearing aids are very convenient and work really well right off the bat. They were very easy to set up and I adjusted pretty quickly to there amplification. Love that it came with a cleaning tool and fits in the ear, pretty comfortably, nice and sleek, invisible design.
Response from ceretoneBy CS, Customer Service, July 30, 2026
Hello Daniella,
Thank you so much for your review! We're delighted to hear that your hearing aids were easy to set up and worked well right from the start. We strive to provide everything you need for a great experience, and it's wonderful to hear that our hearing aids are meeting your expectations. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're delighted to hear that your hearing aids were easy to set up and worked well right from the start. We strive to provide everything you need for a great experience, and it's wonderful to hear that our hearing aids are meeting your expectations. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Comfortable and Easy to Use
on July 25, 2026
Posted by: YunaisyM
[This review was collected as part of a promotion.] These Ceretone earbuds are lightweight, comfortable, and easy to pair with my phone. The sound is clear, the battery lasts a long time, and the compact charging case is very convenient. I also love the open-ear design because it's comfortable for extended use. Overall, they're a great choice for everyday listening.
Written by a customer while visiting ceretone
Customer Rating
5
Be able to hear again without having to see a specialist
on July 25, 2026
Posted by: GriselB
[This review was collected as part of a promotion.] The fact that you can now hear and purchase your hearing aid without having to go to a specialist is amazing! Can be carried and taken everywhere. You can connect it to any electronic device for charging and adjusting. It’s small enough that it can fit in most ears. So it’s very comfortable and certainly convenient. You can adjust the noise levels as you go for sure. Highly recommended and very affordable
Response from ceretoneBy CS, Customer Service, July 30, 2026
Hello Grisel,
Thank you so much for your review! It's great to know that you appreciate being able to use and adjust them with ease, and that their compact design makes them comfortable to wear and easy to take anywhere. We're especially grateful for your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! It's great to know that you appreciate being able to use and adjust them with ease, and that their compact design makes them comfortable to wear and easy to take anywhere. We're especially grateful for your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Clear hearing
on July 24, 2026
Posted by: TereseaV
[This review was collected as part of a promotion.] These are small and discreet. They have many different settings. They work amazing. The sound is clear and crisp. I love how people can't even see them
Response from ceretoneBy CS, Customer Service, July 29, 2026
Hello Teresea,
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the small, discreet design and the clear, crisp sound of your hearing aids. Your feedback means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the small, discreet design and the clear, crisp sound of your hearing aids. Your feedback means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone