Customer reviews from ceretone
Ceretone - Core One Pro CIC OTC Hearing Aids Discreet In-Ear Fit, Adaptive Noise Management, Auto On/Off, LED Indicators - Black
Average customer rating
4.5
(360 Reviews)
Rating breakdown 360 reviews
5 Stars
253
4 Stars
60
3 Stars
36
2 Stars
9
1 Star
2
Customer Reviews for Ceretone - Core One Pro CIC OTC Hearing Aids Discreet In-Ear Fit, Adaptive Noise Management, Auto On/Off, LED Indicators - Black
Customer Rating
5
Listen to every detail, enjoy it again!
on August 23, 2026
Posted by: BerthalisbethN
[This review was collected as part of a promotion.] Core One Pro: Hear every detail and rediscover the joy. Crisp, natural sound, free from distracting noise. Discreet, comfortable, and easy-to-use design. Hear well, live better. Your hearing deserves the best with Core One Pro.
Response from ceretoneBy CS, Customer Service, August 24, 2026
Hello Berthalisbeth,
Thank you for sharing your experience with the Core One Pro! We’re delighted to hear that you appreciate its crisp, natural sound, discreet design, and ease of use. We’re committed to helping our customers hear more clearly and comfortably. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience with the Core One Pro! We’re delighted to hear that you appreciate its crisp, natural sound, discreet design, and ease of use. We’re committed to helping our customers hear more clearly and comfortably. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
N/A
on August 20, 2026
Posted by: NicoleL
[This review was collected as part of a promotion.] It’s not for me because I’m profoundly deaf but I don’t know what to do with it. I’m sure it’s good. Maybe I give it to my brother in law’s mom. She might love it though
Response from ceretoneBy CS, Customer Service, August 24, 2026
Hello Nicole,
Thank you for sharing your feedback! We completely understand that our hearing aids may not be suitable for everyone, especially for those with profound hearing loss. We appreciate you considering passing them along to your brother-in-law’s mother. If she has mild to moderate hearing loss, our hearing aids may be a good option for her. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your feedback! We completely understand that our hearing aids may not be suitable for everyone, especially for those with profound hearing loss. We appreciate you considering passing them along to your brother-in-law’s mother. If she has mild to moderate hearing loss, our hearing aids may be a good option for her. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Comfortable, Easy & Effective
on August 19, 2026
Posted by: RobertT
[This review was collected as part of a promotion.] I’ve been very impressed with the Ceretone Core One Pro (In Ear Canal) OTC hearing aids. I’ve used prescription hearing aids in the past, and I find these much easier to operate and maintain.
The sound quality has worked great for me, and one of rhe biggest advantages is the comfort. They fit comfortably in my ears and are easy to wear for long periods of time without becoming bothersome.
For anyone looking for an OTC hearing aid at a great price that are simple to use comfortable and effective, my experience with the Ceretone Core One Pro has been excellent. I’m very happy with them and would definitely recommend them.
Response from ceretoneBy CS, Customer Service, August 21, 2026
Hello Robert,
Thank you so much for your wonderful review! We're thrilled to hear that you find them comfortable, easy to operate, and easier to maintain compared with your previous prescription hearing aids. It's especially great to know that you're enjoying the sound quality and can comfortably wear them for extended periods. We truly appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're thrilled to hear that you find them comfortable, easy to operate, and easier to maintain compared with your previous prescription hearing aids. It's especially great to know that you're enjoying the sound quality and can comfortably wear them for extended periods. We truly appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Affordable hearing aids!
on August 18, 2026
Posted by: KathyB
[This review was collected as part of a promotion.] The hearing aid is really good. The clarity is solid, and the volume is great. It's very comfortable sitting in my ear. The only issue I've noticed is that it tends to pop out when I'm doing physical activity. There is also a tiny hole next to the 3 metal buttons that seems to need cleaning fairly often. It may just be that I am getting hair or dirt innit and blocking the pathway, but it’s something to be aware of. Overall, it’s a great hearing aid, especially for the price. I’ve worn hearing aids for 5 years, and this one definitely performs as well as the higher-priced hearing aids I’ve used.
Response from ceretoneBy CS, Customer Service, August 21, 2026
Hello Kathy,
Thank you for sharing such a detailed review! We're thrilled to hear that you're enjoying the clarity, volume, and comfort of the hearing aid, especially after having experience with hearing aids for several years. We also appreciate you pointing out the fit during physical activity and the small opening near the buttons. Keeping that area clean and free of hair, dust, or debris can help maintain proper performance. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing such a detailed review! We're thrilled to hear that you're enjoying the clarity, volume, and comfort of the hearing aid, especially after having experience with hearing aids for several years. We also appreciate you pointing out the fit during physical activity and the small opening near the buttons. Keeping that area clean and free of hair, dust, or debris can help maintain proper performance. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
They are wish a shot
on August 17, 2026
Posted by: VickiW
[This review was collected as part of a promotion.] My hearing is still pretty good but I tried these for the experience. I found the sound a little "tinny" and at times echoing. Perhaps if my hearing were worse they may have wished better for me.
Response from ceretoneBy CS, Customer Service, August 21, 2026
Hello Vicki,
Thank you for taking the time to share your experience! We understand that the sound may take some time to adjust to, especially when your hearing is still relatively good. The “tinny” or echoing sound you noticed can sometimes occur as you adjust to amplified sound. We’re glad you gave Ceretone a try, and we truly appreciate you sharing your feedback. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your experience! We understand that the sound may take some time to adjust to, especially when your hearing is still relatively good. The “tinny” or echoing sound you noticed can sometimes occur as you adjust to amplified sound. We’re glad you gave Ceretone a try, and we truly appreciate you sharing your feedback. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
2
Painful screeching
on August 17, 2026
Posted by: LyndaS
[This review was collected as part of a promotion.] I really liked the idea of the In the Ear Canal hearing aids. They are very tiny so when they are in the ear canal they are virtually invisible. They are also very comfortable. But that is where the positive ends for me. I did not like the fact that you have to take them out of your ears and put them in the charging case to adjust the volume up or down. The program could be changed either in the case or by simply tapping your ear. I would rather have the ear tapping change the volume. I could hear voices very clearly but they are very sensitive to noise so much so so that I could even hear my bare feet hitting the wood floors. I think I could have gotten used to these things except for the intermittent very loud screeching. This happened quite often, even with the volume down to the lowest setting. I did try to use them multiple times with the same results each time. So although they had some positives, I would definitely not recommend these hearing aids.
Response from ceretoneBy CS, Customer Service, August 20, 2026
Hello Lynda,
Thank you for taking the time to share such detailed and honest feedback. We're glad to hear that you liked the compact, discreet design, comfort, and clear voice quality. We also understand how frustrating unexpected feedback can be, especially when it occurs even at a low volume. Your comments are valuable to us and will help our team continue improving both the product design and listening experience. We're sorry the hearing aids ultimately didn't meet your expectations, but we truly appreciate you giving them multiple attempts and sharing your experience with us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share such detailed and honest feedback. We're glad to hear that you liked the compact, discreet design, comfort, and clear voice quality. We also understand how frustrating unexpected feedback can be, especially when it occurs even at a low volume. Your comments are valuable to us and will help our team continue improving both the product design and listening experience. We're sorry the hearing aids ultimately didn't meet your expectations, but we truly appreciate you giving them multiple attempts and sharing your experience with us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Easy to use and more natural sound
on August 17, 2026
Posted by: CherylT
[This review was collected as part of a promotion.] I am in my 30s and hearing loss runs in the family. I cannot afford the very expensive, high-end aids, so l purchased the Ceretone OTC Core One Pro Hearing Aids to regain some of the sounds and voices I've been missing. These inner-ear aids are much more comfortable than the over-the-ear aids which I have tried before. They don't sound 'microphony', and have a more natural sound. They are easy to insert and take out and are virtually unseeable. The Charging Case is very compact to carry in my purse, and charge lasts all day. There are multiple sizes of ear tips for the best fit and it also comes a Cleaning Tool. They do take a while to get use to, which was my biggest adjustment along with finding the right settings and volume.
Response from ceretoneBy CS, Customer Service, August 20, 2026
Hello Cheryl,
Thank you so much for sharing your experience! We're glad to hear that you found the in-ear design comfortable, discreet, and more natural sounding compared with other hearing aids you've tried. It's also great to know that the compact charging case, long battery life, and different ear tip sizes have been helpful for you.
You're absolutely right that getting used to hearing aids can take some time. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We're glad to hear that you found the in-ear design comfortable, discreet, and more natural sounding compared with other hearing aids you've tried. It's also great to know that the compact charging case, long battery life, and different ear tip sizes have been helpful for you.
You're absolutely right that getting used to hearing aids can take some time. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Easy to use and great device.
on August 15, 2026
Posted by: YulieskiE
[This review was collected as part of a promotion.] Great device overall. The Battery last well, the controls are simple and responsive, and the fit is comfortable and secure. Performance is consistent and the battery duration is impressive for its size. Easy to use and convenient for everyday use.
Response from ceretoneBy CS, Customer Service, August 18, 2026
Hello Yulieski,
Thank you for sharing your experience! It's wonderful to know that the hearing aids have provided consistent performance and have been convenient for your everyday use. We truly appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! It's wonderful to know that the hearing aids have provided consistent performance and have been convenient for your everyday use. We truly appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone