Customer reviews from ceretone
Ceretone - Core One Pro CIC OTC Hearing Aids Discreet In-Ear Fit, Adaptive Noise Management, Auto On/Off, LED Indicators - Black
Average customer rating
4.5 out of 5
4.5
(360 Reviews)
Open Ratings Snapshot
Rating breakdown 360 reviews
5 Stars
253
4 Stars
60
3 Stars
36
2 Stars
9
1 Star
2
Best Buy Privacy Policy
Customer Reviews for Ceretone - Core One Pro CIC OTC Hearing Aids Discreet In-Ear Fit, Adaptive Noise Management, Auto On/Off, LED Indicators - Black
Customer Rating
5 out of 5
5
Discreet and easy-to-use design
on July 31, 2026
Posted by: AddysM
[This review was collected as part of a promotion.] This product gave me a very good first impression since I opened the box. The packaging looks well organized and the design of the headphones the
Response from ceretoneBy CSCustomer ServiceAugust 5, 2026
Hello Addys,

Thank you for your review! We're so glad to hear you had a great first impression and that you liked the packaging and design of the hearing aids. We appreciate you taking the time to share your experience! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4 out of 5
4
Easy to use
on July 30, 2026
Posted by: CynthiaT
[This review was collected as part of a promotion.] After realizing my hearing is starting to go I am using these OTC hearing aids to help me. Was pleasantly impressed by the way they did in helping me hear. Would highly recommend these for mild hearing lose. Beat going through all the hassles of going to a doctor. Easy to set up, did it myself.
Response from ceretoneBy CSCustomer ServiceAugust 4, 2026
Hello Cynthia,

Thank you so much for your review! We're delighted to hear that our OTC hearing aids have helped improve your hearing. It's especially rewarding to know they made a positive difference and met your expectations. Thank you for recommending Ceretone! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
1 out of 5
1
Very painful if you have small ear canals
on July 30, 2026
Posted by: LindaB
[This review was collected as part of a promotion.] I was so looking forward to trying these as I’ve worn behind the ear hearing aids for years. These hurt my ears so much! I do have small ear canals so that is an issue for others. I could not tolerate these for any length of time and am very sad they didn’t work out.
Response from ceretoneBy CSCustomer ServiceAugust 4, 2026
Hello Linda,

Thank you for taking the time to share your honest feedback. We're very sorry to hear that the hearing aids were uncomfortable for you, and we understand how disappointing that must have been. Since everyone's ear canals are unique, the fit can vary from person to person, particularly for those with very small ear canals. We appreciate you mentioning this, as it may help others with similar concerns. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Perfect for OTC !
on July 30, 2026
Posted by: AliO
[This review was collected as part of a promotion.] I received this product free from Influenster and the brand in exchange for my honest review.
I gave these Ceretone Core One Pro Hearing Aids to my father in law, and he really likes how comfortable and discreet they are. They're easy to use and have helped make everyday conversation sound clear to him without feeling bulky. Definitely something to check out!
Response from ceretoneBy CSCustomer ServiceAugust 4, 2026
Hello Ali,

Thank you so much for sharing your experience and for your honest review! We're delighted to hear that your father-in-law is enjoying the Core One Pro hearing aids. Thank you for recommending Ceretone! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Portability and wearability!
on July 29, 2026
Posted by: MarkS
[This review was collected as part of a promotion.] Very small which you can’t hardly see when in makes it less noticeable and thus more likely to wear them. The battery life is amazing for the size and lasts all day. I am a bit of an audiophile, I own about 6-7 sets of headphones at a time and constantly trying new models and brands. Thus this is where I may have a bit of a harsher criticism, the audio is just ok. Sometimes I receive feedback and wish you could tune the setting. I would still highly recommend them.
Response from ceretoneBy CSCustomer ServiceAugust 4, 2026
Hello Mark,

Thank you so much for your thoughtful review! It's great to know that the hearing aids are comfortable enough to wear throughout the day. We also appreciate your honest feedback about the sound quality and occasional feedback. Since you have extensive experience with audio equipment, your perspective is especially valuable. We'll be sure to share your comments with our product team as we continue working to improve the listening experience and future product features. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
2 out of 5
2
Sound
on July 29, 2026
Posted by: KristieF
[This review was collected as part of a promotion.] These hearing aids are very comfortable in the ears and they come in a very nice charging case but the quality of the sound is very poor. I thought I would get used to the echo but it never got better.
Response from ceretoneBy CSCustomer ServiceAugust 3, 2026
Hello Kristie,

Thank you for taking the time to share your honest feedback. We're glad to hear that you found the hearing aids comfortable to wear and liked the charging case. However, we're sorry to learn that the sound quality didn't meet your expectations and that the echo persisted even after giving them time. Sometimes an echoing sound can be related to the fit of the ear tips or the adjustment period as your ears adapt to amplified sound. If you're still using the hearing aids, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3 out of 5
3
Very clear sound
on July 29, 2026
Posted by: BarbaraB
[This review was collected as part of a promotion.] The hearing aids are light in weight but a little bigger than I expected. The directions were pretty easy to follow. You definitely could hear much better and very clear. It even seemed to drown out the ringing that I have in my ears.
Response from ceretoneBy CSCustomer ServiceJuly 29, 2026
Hello Barbara,

Thank you so much for your thoughtful review! We're delighted to hear that you found the instructions easy to follow and that the hearing aids provide clear, improved sound. We also appreciate your feedback about the size. Comments like yours are valuable and help us continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3 out of 5
3
A bit noisy!
on July 29, 2026
Posted by: LisaK
[This review was collected as part of a promotion.] I have worn hearing aids for many years. These are not my favorite sadly. They are hard to adjust and they whistle bad. Even after trying several different size of the ear buds.
But with that said they did increase my ability to hear. Maybe I just need to wear them longer to adjust.
Thank you for allowing me to try them.
Response from ceretoneBy CSCustomer ServiceAugust 3, 2026
Hello Lisa,

Thank you for taking the time to share your honest feedback. We appreciate your perspective, especially as someone who has worn hearing aids for many years. We're glad to hear that the hearing aids helped improve your ability to hear, although we're sorry they didn't meet all of your expectations. Whistling can sometimes occur due to the fit of the ear tips or the positioning of the hearing aids. It may also lessen as you become more accustomed to wearing them. If you continue to experience feedback, our customer support team would be happy to help you troubleshoot and find the best fit and settings. Please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
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